🚀 Join Our Growing Team at First Time Finance
We’re looking for an experienced Insurance Case Manager to join our fast-growing, tech-driven team. If you’ve got at least 1 year of admin experience in life insurance, critical illness cover, income protection, and general insurance, and you care about doing the right thing for clients - we’d love to hear from you.
You’ll play a key role in ensuring protection policies are smoothly processed and set up correctly, helping our clients feel supported every step of the way.
🔍 What You\'ll Be Doing
- Submitting protection and GI applications via insurer portals
- Liaising with underwriters and resolving case queries
- Managing communications and keeping clients informed
- Placing policies into trust where appropriate
- Double-checking all details to ensure accurate and compliant setups
- Supporting two advisers and managing your own caseload
✅ What We’re Looking For
- 1+ year of experience in protection insurance administration
- Confident navigating insurer platforms and portals
- Highly organised, detail-focused, and proactive
- Clear communicator with a client-first attitude
- Excited to grow with a rapidly scaling company
🌱 Why Join Us?
- Remote working with quarterly London office meet-ups
- Competitive salary + bonus
- Unparalleled opportunities to grow your career as the company scales
- A values-led team that genuinely cares about clients
- Tech-forward culture with streamlined systems and processes
📩 Ready to Apply?
Click Apply Now or send us a message if you have any questions.
