Medical Assistant/CNA

Join a Mission. Build a Future. Save Lives. At First Steps Recovery, we don’t just offer jobs — we offer purpose. As a leading, accredited behavioral health and substance use disorder treatment facility, our work changes lives daily. If you're driven by compassion, grounded in integrity, and thrive in a supportive, recovery-focused environment, you're exactly who we’re looking for.

When you join First Steps Recovery, you become part of a tight-knit, multidisciplinary team that values empathy, growth, and evidence-based care. Whether you’re working directly with clients or behind the scenes, every role here matters — and every day is an opportunity to make a difference.

Besides being an amazing company to work for, we also offer:

• Medical, Dental, Vision benefits for full time employees
• PTO / Sick Leave Plans for full time and part time employees
• Free Employee Assistance Program for full time and part time employees
• Free Legal consultations and benefits for full time and part time employees
• Free Life Insurance for full time employees
• Generous 401K program for full time and part time employees

If you're ready to be part of something bigger, we invite you to take your next step with us!

POSITION SUMMARY

This position is working 3/12's either a day shift or a NOC shift. Medical Assistant/CNAs are responsible for the shift-by-shift supervision of the resident milieu and attending to resident's essential needs while on detoxification and residential protocols. Medical Assistant/CNAs are the core of our company with unparalleled access to residents requiring the greatest representation of our professionalism, values, and culture.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

• Assisting with admissions of residents including orientation, intake assessment, urine screen, medication management, protocols and recurring assessments, secure search/storage of personal property.
• Assist Physicians while they are conducting rounds.
• Adherence to JCAHO and state resident care standards.
• Communicating with physician, entering physician orders, and following physician orders in overseeing resident medication management.
• Proficient documentation in KIPU Systems resident management software.
• Documenting residents' daily progress.
• Establishing a consistent presence and awareness of resident behavior.
• Enforcing policies and procedures.
• Maintaining cleanliness of facility.
• Facilitating program activities and maintaining resident schedules.
• Delegation of necessary tasks to behavioral health technicians and fulfilling behavioral health technicians' duties as needed.
• Recurring assessment, interaction, observation, and documentation of residents.
• Communicating thoroughly and accurately verbally and via shift notes to ensure continuity of high quality of care.
• Participation in shift change with LVN/BHT.
• Crisis Intervention.
• Conducting resident discharge/transition, returning resident personal items, logging, and following destruction of medication procedures, coordinating resident transportation and continuity of care with next level of care environment and/or facility.
• Completion of Survey Monkey shift-ly check list.
• Accepting feedback and direction from the Physician.
• Other duties as assigned by management.

Requirements

Competencies

• Ability to multi-task, delegate tasks, manage resident care, maintain facility standards.
• Desire to assist those with chemical dependency in their recovery.

Education

• Minimum High School Graduate or GED.
• Medical Assistant/CNA Certification.

Experience

• 1-2 years' experience in recovery or equivalent human services work experience preferred.
• Prior experience in detox environment highly desired.

Computer Skills

• Computer Literacy in doc, spreadsheet, and email.
• Proficiency in KIPU Systems Resident Management Software.
• Proficiency in Signal Chat.