Family Hub Navigator / Children's Centre Officer in Liverpool

Family Hub Navigator / Children's Centre Officer

• NVQ Level 2 or equivalent in Early Years, Childcare and Education, Health and So
• Substantial experience supporting children and families, including direct work w
• Good understanding of safeguarding and its importance when working with children

Location: Vauxhall, Fountains & County Family Hub, Liverpool

Hours: 35 hours per week

Salary: £27,383.50 per annum combined salary

Average hourly rate: £15.05 per hour

Contract: Family Hub Navigator element fixed term until 31st March 2028 /Children's Centre Officer element until 31st May 2027 with the possibility of extensions

About the role

Are you passionate about working with children and families and helping people access the right support within their local community?

We are looking for a friendly, approachable and motivated Family Hub Navigator / Children's Centre Officer to join the team across Vauxhall, Fountains & County Family Hub.

This is a dual role, giving you the opportunity to work across two important areas of family support:

• 17.5 hours per week as a Family Hub Navigator - £26,614 per annum pro rata / £14.48 per hour
• 17.5 hours per week as a Children's Centre Officer - £28,153 per annum pro rata / £15.43 per hour

The combined actual annual salary is £27,383.50 for 35 hours per week.

The Family Hub Navigator element is fixed term until 31 March 2028. The Children's Centre Officer element is guaranteed until 31 May 2027, with the possibility of extension.

What will you be doing?

No two days will be exactly the same. You will work directly with children and families while building relationships within the local community and helping families access the services and activities available to them.

As part of the role, you will:

• Reach out to families and encourage them to register with and access Family Hub and Children's Centre services.
• Provide information, advice and guidance and signpost families to appropriate services.
• Build positive relationships with families, the community and partner organisations.
• Support community outreach activities and campaigns.
• Help families access services, including accompanying or meeting them at the centre where necessary.
• Support activities for children and families.
• Help deliver early learning activities for children and parents.
• Support parenting programmes and activities that promote children's development, health and wellbeing.
• Support crèche provision alongside other staff.
• Work alongside health services, schools, early years providers, childminders and other community partners.
• Maintain accurate records and support the service with administrative and reception duties.
• Promote safeguarding, inclusion and positive outcomes for children and families.

Please note: The Children's Centre Officer element focuses on service delivery, activities, early learning, outreach and family engagement. It does not include allocated casework or case management.

Who are we looking for?

We would love to hear from you if you enjoy working with children and families, are confident communicating with people from a variety of backgrounds and are passionate about making a positive difference in the community.

Essential requirements

You will need:

• NVQ Level 2 or equivalent in Early Years, Childcare and Education, Health and Social Care, Youth Work, Advice and Guidance, or a related discipline.
• Experience in a relevant area such as early/family help, nursery, health, education, community development, social care or a related field.
• Experience working with children, young people and families.
• Substantial experience supporting children and families, including direct work with children aged five and under.
• Experience working in partnership with parents and within collaborative or multi-agency arrangements.
• Strong communication, interpersonal and organisational skills.
• Good understanding of safeguarding and its importance when working with children and families.
• Understanding of children's development.
• The ability to maintain accurate records.
• The ability to work independently and as part of a team.
• Confidence using Microsoft Word, Excel, PowerPoint and database systems.

Desirable

• NVQ Level 3 or above in a relevant discipline.
• Experience of community work.
• Experience of group work.
• Experience working within a multi-agency environment.
• Ability to speak a second language.

Additional requirements

The successful candidate will also require:

• An Enhanced DBS check, including the relevant Children’s and/or Adults’ Barred List check where required.
• Two suitable references.
• Right to work in the UK.
• The ability to communicate confidently and provide advice in accurate spoken English. [

Where will you work?

The role is based across Vauxhall, Fountains & County Family Hub locations, with the main work location determined according to service needs. The postholder will primarily be based at the host centre but may occasionally be required to work at other locations operated by Liverpool City Council or one of its partners. Occasional evening or weekend work may also be required to meet service needs, with time off in lieu provided under the relevant arrangements.

Why this role?

This is a great opportunity for someone who enjoys hands‑on work with children and families but also wants to be involved in community outreach and helping families connect with local support.

If you have experience in Early Years, Family Support, Children's Centres, Family Hubs, community outreach or a similar environment, we would be pleased to hear from you.

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