Deputy Centre Manager in Hemel Hempstead

Deputy Centre Manager in Hemel Hempstead

Hemel Hempstead Full-Time 34000 - 39000 £ / year (est.) No home office possible
First Rung Ltd

At a Glance

  • Tasks: Support the Centre Manager in running a vibrant learning centre and guiding students on their journey.
  • Company: Join a dynamic organisation dedicated to empowering young learners in North London.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Be part of a team that values safeguarding and promotes a positive learning atmosphere.
  • Why this job: Make a real difference in students' lives while developing your leadership skills.
  • Qualifications: Experience in education or support roles, with strong communication and organisational skills.

The predicted salary is between 34000 - 39000 £ per year.

The post holder will support the Centre Manager in the day to day running of the specified First Rung centre (or centres) and all the activities that take place within them. Key areas of responsibility include:

  • Deputising for the Centre Manager in his/her absence
  • Overseeing all aspects and stages of the learner journey
  • Supporting the coordination and oversight of the provision delivery within the centre
  • Learner recruitment and onboarding
  • Provision of pastoral and welfare support to learners
  • Provision of careers advice and guidance to learners
  • Supporting coordination of SEND provision within the centre
  • Responsible for safeguarding, learner wellbeing and pastoral support within the centre
  • Carrying out health and safety and risk assessments within the centre
  • Generation of learner documentation
  • Support the First Rung Quality agenda
  • Promotion of First Rung’s provision within the geographic area served by the centre
  • Responsible for administrative and data recording within the centre

Key Responsibilities:

  • Work collaboratively with the Recruitment team to ensure the effective referral of candidates to interview
  • Coordinate and carry out all aspects of the recruitment process including candidate interviews, initial assessment and provision of advice and guidance, ensuring candidate eligibility and suitability
  • Coordinate and carry out the induction and enrolment of learners to their programmes
  • Coordinate and complete initial assessment summaries and individual learning plans ensuring that learners are working towards the appropriate level and are receiving the required amount of support
  • Support the Centre manager in overseeing the delivery of all timetabled provision within the centre
  • In the absence of the Centre Manager, work collaboratively with the Head of Quality and the Head of Operations to ensure that sessions are covered when a tutor/assessor is absent
  • Ensure that the specific needs and support requirements of SEND candidates are disseminated to delivery and support staff and that support specified in the EHCP is being provided
  • Ensure that all information relating initial assessment summaries, individual learning plans and learner needs and target levels is uploaded to the Arbor management information system and shared with delivery staff
  • Oversee the progress of learners towards their programme targets intervening with delivery and employer engagement staff to address any concerns in regard to retention or timely completion
  • Provide pastoral, social and welfare support to learners within the centre who need it
  • Provide Careers Advice and Guidance to learners
  • Provide progression planning support to learners
  • Supervise the centre learning support assistants (LSAs) and support them in ensuring that delivery staff are adapting their teaching and assessment strategies to comply with EHCP recommendations and meet the needs of individual learners
  • Supervise the centre’s learner and progression advisers and support them in providing advice, guidance, pastoral and welfare support to vulnerable and challenging learners
  • Respond immediately to reported safeguarding concerns with the centre and deal with them appropriately ensuring they are logged on My Concern
  • Promote the welfare and wellbeing of learners attached to the centre working collaboratively with statutory agencies, parents/carers and other stakeholders
  • Ensure the accurate and timely processing of all administrative tasks including start and finish documentation, the maintenance of learner files, and the archiving of old files
  • Record and update key learner data regarding programme start, achievement, completion and progression
  • Work collaboratively with the MI/Data team to generate accurate learner data
  • Monitor learner attendance, timekeeping and retention, intervening with parents/carers where necessary to address issues of concern
  • Carry out learner discipline and dismissal procedure across all programmes
  • Process prompt and accurate learner bursary payments in line with the Bursary Policy
  • Support the First Rung policy agenda through effective monitoring of attendance, retention, achievement and progression and early intervention to deal with any identified issues
  • Monitor learner progression onto work placements liaising with the Employment Engagement team
  • Promote the safeguarding of learners and work collaboratively with colleagues and stakeholders to promote their welfare and wellbeing
  • Follow organisation policies and procedures in responding to safeguarding and Prevent concerns
  • Review learner attendance, achievement and progression data taking remedial action where necessary
  • Comply fully with GDPR and data protection requirements
  • Comply with, and implement, First Rung’s Health and Safety policies and procedures
  • Take lead responsibility for health and safety in relation to the centre taking prompt remedial action where necessary
  • Undertake full risk assessments of the centre on a regular basis and of all internal and external activities carried out by the centre
  • Comply, and implement, First Rung’s Safeguarding policy and procedures
  • Report and act on any centre repairs and maintenance and general upkeep
  • Play an active role in all First Rung’s marketing and promotional image including PR materials and attending marketing events

First Rung is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to safer recruitment procedures in line with Keeping Children Safe in Education (2025) and other statutory guidance. The successful applicant will be required to undertake appropriate pre-employment checks, which will include:

  • An enhanced Disclosure and Barring Service (DBS) check, including a check of the barred lists where applicable
  • Verification of identity, right to work in the UK, and relevant qualifications
  • Professional references, including at least one from a current or most recent employer
  • Online searches carried out as part of due diligence on shortlisted candidates, in line with KCSIE (2025)

We have a strong safeguarding culture, with clear policies and procedures in place, and provide regular safeguarding training to all staff. Any safeguarding concerns or allegations will be managed in accordance with statutory guidance and local safeguarding arrangements. We welcome applications from all suitably qualified candidates and are committed to equality, diversity and inclusion. Any offer of employment will be made subject to satisfactory completion of all safeguarding and vetting checks.

Deputy Centre Manager in Hemel Hempstead employer: First Rung Ltd

First Rung is an exceptional employer that prioritises the growth and wellbeing of its staff while fostering a collaborative and supportive work environment. Located in North London, including Hertfordshire, employees benefit from a strong commitment to safeguarding and professional development, alongside competitive salaries and a focus on work-life balance. With opportunities for career progression and a culture that values diversity and inclusion, First Rung is dedicated to making a meaningful impact in the community through education and support.
First Rung Ltd

Contact Detail:

First Rung Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Centre Manager in Hemel Hempstead

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to First Rung. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for interviews by researching the centre's values and recent projects. Show us you’re not just a fit for the role, but also for our culture!

✨Tip Number 3

Practice your responses to common interview questions. We want to see your passion for supporting learners and how you handle challenges.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re genuinely interested.

We think you need these skills to ace Deputy Centre Manager in Hemel Hempstead

Leadership Skills
Safeguarding Knowledge
Pastoral Care
Learner Recruitment
Data Management
Health and Safety Compliance
Risk Assessment
Communication Skills
Collaboration
Administrative Skills
Career Guidance
SEND Coordination
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Centre Manager role. Highlight your relevant experience in managing teams, supporting learners, and any specific skills that align with the job description.

Showcase Your Passion: Let us see your enthusiasm for education and learner support! Share examples of how you've positively impacted learners' journeys in your previous roles. We love candidates who are genuinely passionate about making a difference.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to decipher complex sentences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at First Rung Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Deputy Centre Manager. Familiarise yourself with the key areas mentioned in the job description, such as learner recruitment, pastoral support, and health and safety. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Prepare Real-Life Examples

Think of specific situations from your past experience that relate to the responsibilities of the role. Whether it's managing a team, supporting learners, or handling safeguarding issues, having concrete examples ready will help you illustrate your skills and how they align with what the company is looking for.

✨Show Your Passion for Education

During the interview, express your enthusiasm for working in an educational environment. Talk about why you believe in the importance of learner support and how you can contribute to the centre's mission. This passion can set you apart from other candidates who may not convey the same level of commitment.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the centre's approach to learner wellbeing or how they measure success in their programmes. This shows that you're not only interested in the position but also invested in the centre's goals and values.

Deputy Centre Manager in Hemel Hempstead
First Rung Ltd
Location: Hemel Hempstead

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