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- Tasks: Support the Centre Manager in running a vibrant learning centre and guiding students on their journey.
- Company: Join a dynamic organisation dedicated to empowering young learners in North London.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Be part of a team that values safeguarding and promotes a positive learning atmosphere.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in education or support roles, with strong communication and organisational skills.
The post holder will support the Centre Manager in the day to day running of the specified First Rung centre (or centres) and all the activities that take place within them. Key areas of responsibility include:
- Deputising for the Centre Manager in his/her absence
- Overseeing all aspects and stages of the learner journey
- Supporting the coordination and oversight of the provision delivery within the centre
- Learner recruitment and onboarding
- Provision of pastoral and welfare support to learners
- Provision of careers advice and guidance to learners
- Supporting coordination of SEND provision within the centre
- Responsible for safeguarding, learner wellbeing and pastoral support within the centre
- Carrying out health and safety and risk assessments within the centre
- Generation of learner documentation
- Support the First Rung Quality agenda
- Promotion of First Rung’s provision within the geographic area served by the centre
- Responsible for administrative and data recording within the centre
Key Responsibilities:
- Work collaboratively with the Recruitment team to ensure the effective referral of candidates to interview
- Coordinate and carry out all aspects of the recruitment process including candidate interviews, initial assessment and provision of advice and guidance, ensuring candidate eligibility and suitability
- Coordinate and carry out the induction and enrolment of learners to their programmes
- Coordinate and complete initial assessment summaries and individual learning plans ensuring that learners are working towards the appropriate level and are receiving the required amount of support
- Support the Centre manager in overseeing the delivery of all timetabled provision within the centre
- In the absence of the Centre Manager, work collaboratively with the Head of Quality and the Head of Operations to ensure that sessions are covered when a tutor/assessor is absent
- Ensure that the specific needs and support requirements of SEND candidates are disseminated to delivery and support staff and that support specified in the EHCP is being provided
- Ensure that all information relating to initial assessment summaries, individual learning plans and learner needs and target levels is uploaded to the Arbor management information system and shared with delivery staff
- Oversee the progress of learners towards their programme targets intervening with delivery and employer engagement staff to address any concerns in regard to retention or timely completion
- Provide pastoral, social and welfare support to learners within the centre who need it
- Provide Careers Advice and Guidance to learners
- Provide progression planning support to learners
- Supervise the centre learning support assistants (LSAs) and support them in ensuring that delivery staff are adapting their teaching and assessment strategies to comply with EHCP recommendations and meet the needs of individual learners
- Supervise the centres learner and progression advisers and support in providing advice, guidance, pastoral and welfare support to vulnerable and challenging learners
- Respond immediately to reported safeguarding concerns with the centre and deal with them appropriately ensuring they are logged on My Concern
- Promote the welfare and wellbeing of learners attached to the centre working collaboratively with statutory agencies, parents/carers and other stakeholders
- Ensure the accurate and timely processing of all administrative tasks including start and finish documentation, the maintenance of learner files, and the archiving of old files
- Record and update key learner data regarding to programme start, achievement, completion and progression
- Work collaboratively with the MI/Data team to generate accurate learner data
- Monitor learner attendance, timekeeping and retention, intervening with parents/carers where necessary to address issues of concern
- Carry out learner discipline and dismissal procedure across all programmes
- Process prompt and accurate learner bursary payments in line with the Bursary Policy
- Support the First Rung policy agenda through effective monitoring of attendance, retention, achievement and progression and early intervention to deal with any identified issues
- Monitor learner progression onto work placements liaising with the Employment Engagement team
- Promote the safeguarding of learners and work collaboratively with colleagues and stakeholders to promote their welfare and wellbeing
- Follow organisation policies and procedures in responding to safeguarding and Prevent concerns
- Review learner attendance, achievement and progression data taking remedial action where necessary
- Comply fully with GDPR and data protection requirements
- Comply with, and implement, First Rung’s Health and Safety policies and procedures
- Take lead responsibility for health and safety in relation to the centre taking prompt remedial action where necessary
- Undertake full risk assessments of the centre on a regular basis and of all internal and external activities carried out by the centre
- Comply, and implement, First Rung’s Safeguarding policy and procedures
- Report and act on any centre repairs and maintenance and general upkeep
- Play an active role in all First Rung’s marketing and promotional image including PR materials and attending marketing events
Safeguarding Statement: First Rung is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to safer recruitment procedures in line with Keeping Children Safe in Education (2025) and other statutory guidance. The successful applicant will be required to undertake appropriate pre-employment checks, which will include:
- An enhanced Disclosure and Barring Service (DBS) check, including a check of the barred lists where applicable
- Verification of identity, right to work in the UK, and relevant qualifications
- Professional references, including at least one from a current or most recent employer
- Online searches carried out as part of due diligence on shortlisted candidates, in line with KCSIE (2025)
We have a strong safeguarding culture, with clear policies and procedures in place, and provide regular safeguarding training to all staff. Any safeguarding concerns or allegations will be managed in accordance with statutory guidance and local safeguarding arrangements. We welcome applications from all suitably qualified candidates and are committed to equality, diversity and inclusion. Any offer of employment will be made subject to satisfactory completion of all safeguarding and vetting checks.
Deputy Centre Manager employer: First Rung Ltd
Contact Detail:
First Rung Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Centre Manager
✨Tip Number 1
Get to know the Centre Manager and team before your interview. Reach out on LinkedIn or through mutual connections to show your interest and gather insights about the centre's culture and needs.
✨Tip Number 2
Prepare for your interview by thinking about specific examples from your past experiences that align with the responsibilities listed in the job description. We want to see how you’ve handled similar situations before!
✨Tip Number 3
Showcase your passion for learner support and safeguarding during the interview. Share stories that highlight your commitment to creating a safe and supportive environment for learners.
✨Tip Number 4
After the interview, don’t forget to follow up with a thank-you email! It’s a great way to reiterate your enthusiasm for the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Centre Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Centre Manager role. Highlight your relevant experience in learner support, recruitment, and administrative tasks that align with what we're looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you’ve successfully managed teams, supported learners, or handled safeguarding issues. We want to see how you can bring value to our centres.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at First Rung Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Deputy Centre Manager. Familiarise yourself with the key areas like learner recruitment, pastoral support, and health and safety protocols. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed similar responsibilities. Whether it's overseeing a team or providing support to learners, having concrete examples ready will help you illustrate your skills and how they align with the job requirements.
✨Show Your Passion for Education
This role is all about supporting learners and promoting their wellbeing. Be prepared to discuss why you’re passionate about education and how you can contribute to creating a positive learning environment. Sharing your vision for supporting learners will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the centre's approach to learner support or how they measure success in their programmes. This shows that you’re engaged and thinking critically about how you can fit into their team.