At a Glance
- Tasks: Create memorable guest experiences by serving drinks and providing top-notch customer service.
- Company: The Oak & Poppy, a vibrant venue in Hampstead with a passion for hospitality.
- Benefits: Enjoy company events, discounts on food, and a supportive team environment.
- Other info: Flexible hours available, perfect for students looking to gain experience.
- Why this job: Join us to craft unforgettable moments for guests while honing your bartending skills.
- Qualifications: Experience in hospitality is a plus; a love for serving others is essential.
The predicted salary is between 22000 - 26000 £ per year.
The Oak & Poppy in Hampstead is looking for a dynamic and enthusiastic Barista/Bartender to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices.
As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role.
Responsibilities:- Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards.
- Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience.
- Maintain cleanliness and organization of the bar area, including washing glassware and utensils.
- Adhere to food safety regulations and responsible serving practices at all times.
- Manage cash transactions accurately, including handling payments and providing change.
- Collaborate with kitchen staff to ensure timely service of food items when applicable.
- Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management.
- Uphold the establishment's policies regarding age restrictions for alcohol service.
- Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry.
- Strong knowledge of basic math skills for handling cash transactions effectively.
- Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail.
- A passion for serving others and creating memorable experiences for guests is essential.
- Familiarity with food safety regulations is advantageous but not mandatory as training will be provided.
Join us as we create an exceptional experience for our guests through outstanding service and quality beverages!
Job Types: Full-time, Part-timeBenefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Barista & Bartender: Create Memorable Guest Experiences employer: First Restaurant Group
The Oak & Poppy in Hampstead is an exceptional employer that values its team members and fosters a vibrant work culture centred around hospitality and guest satisfaction. With opportunities for personal growth, competitive benefits including discounts on food and company events, and a supportive environment, we empower our Barista/Bartender staff to create memorable experiences while enjoying a fulfilling career in the heart of Hampstead.
StudySmarter Expert Advice🤫
We think this is how you could land Barista & Bartender: Create Memorable Guest Experiences
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Oak & Poppy and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for their vibe. This will not only help you stand out but also show your genuine interest in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with guests and handle tricky situations. Maybe even role-play with a friend. Being able to demonstrate your passion for creating memorable experiences will definitely impress during your interview.
✨Tip Number 3
Brush up on your drink knowledge! Familiarise yourself with popular cocktails and non-alcoholic beverages. Knowing your stuff will show that you're ready to hit the ground running and can contribute to the bar's success right away.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Barista & Bartender: Create Memorable Guest Experiences
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV:Make sure to customise your CV to match the job description. Highlight any previous experience in a bar or restaurant setting and emphasise your skills in customer service and time management. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at The Oak & Poppy.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at First Restaurant Group
✨Know Your Beverages
Brush up on your knowledge of both alcoholic and non-alcoholic drinks. Familiarise yourself with popular cocktails, coffee types, and any special drinks the establishment might serve. This will show your passion for the role and help you engage confidently with guests.
✨Showcase Your Customer Service Skills
Prepare to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to create memorable experiences for customers.
✨Emphasise Teamwork
Since collaboration with kitchen staff is key, be ready to discuss your experience working in a team. Highlight how you communicate effectively and support your colleagues, especially in a fast-paced environment. This will show that you're a team player who can contribute to a positive atmosphere.
✨Understand Food Safety Practices
Even if you haven't worked with food safety regulations before, it's important to express your willingness to learn. Research basic food safety practices and be prepared to discuss why they matter in a bar setting. This shows your commitment to maintaining high standards.
