At a Glance
- Tasks: Manage the FRG Training Academy's operations and ensure successful course delivery.
- Company: Join a leading security and facilities management provider with a vibrant community.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced operational environment.
- Why this job: Shape an expanding academy and drive commercial growth in a dynamic role.
- Qualifications: Experience in training management and strong organisational skills required.
First Response Group (FRG) is one of the UK’s leading security, risk management and facilities management providers, delivering services nationwide across a diverse portfolio of clients and sectors. As part of our continued growth, we are looking to appoint a commercially minded and highly organised Training Manager to oversee the day-to-day management and development of the FRG Training Academy. This is not a trainer position. Instead, the role is focused on managing the operational, commercial and administrative delivery of the academy ensuring courses are planned, compliant, commercially successful and professionally delivered both internally and externally. The successful candidate will play a key role in developing the academy as a revenue-generating function.
First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and supporting the training and compliance needs of the wider business, eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.
About the Role
- Manage the day-to-day operation of the FRG Training Academy
- Coordinate and schedule internal and external training courses
- Manage course bookings, delegates, joining instructions and training logistics
- Ensure all course materials, presentations, learner packs and assessments are prepared, maintained and compliant
- Liaise with trainers and awarding bodies to coordinate course delivery
- Support the commercial growth of the academy as a revenue stream, including maximising course utilisation and identifying opportunities for expansion
- Promote training services internally and externally
- Monitor training performance, profitability and utilisation, producing regular reports and recommendations
- Ensure training records, certifications and compliance documentation are accurately maintained
- Support audits, accreditation requirements and awarding body standards
- Support mobilisation and client-specific training requirements where required
- Drive continuous improvement within the academy and wider training function
Requirements
- Previous experience within a Training Manager, Training Coordinator, L&D Operations or Academy Management role
- Experience managing training operations, scheduling or learning administration
- Strong organisational and administrative capability
- Experience coordinating accredited or compliance-based training programmes
- Commercial awareness and the ability to support revenue growth
- Excellent stakeholder management and communication skills
- Experience using LMS platforms and training systems
- Strong attention to detail and compliance standards
- Experience within security, facilities management or similar operational sectors would be advantageous
- Knowledge of SIA training environments or accredited learning programmes would be beneficial
What We Offer
- Opportunity to shape and grow an expanding Training Academy
- A varied and commercially focused role within a growing national business
- Supportive and collaborative working environment
- Professional development opportunities
- Competitive salary and benefits package
If you are someone who enjoys building structure, driving standards and developing training operations within a commercial environment, we would love to hear from you.
Training Manager in Wembley employer: First Response Group
First Response Group is an exceptional employer that fosters a vibrant community where passion and integrity drive success. As a Training Manager, you will have the unique opportunity to shape and grow the FRG Training Academy within a supportive and collaborative environment, while benefiting from professional development opportunities and a competitive salary package. Our commitment to equality, diversity, and inclusion ensures that every employee feels valued and empowered to contribute to our mission of excellence in security and facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Training Manager in Wembley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Training Manager role. Highlight your organisational skills and commercial awareness, and don’t forget to mention any relevant experience you have.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our vibrant community at First Response Group.
We think you need these skills to ace Training Manager in Wembley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Training Manager role. Highlight your experience in managing training operations and any relevant commercial achievements. We want to see how you can contribute to our vibrant community!
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for training and development. Share specific examples of how you've driven success in previous roles, and don’t forget to mention why you’re excited about joining First Response Group!
Showcase Your Organisational Skills:Since this role requires strong organisational capabilities, give us a glimpse into how you manage multiple priorities. Use bullet points or short paragraphs to make it easy for us to see your skills in action.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at First Response Group
✨Know the Academy Inside Out
Before your interview, dive deep into understanding the FRG Training Academy. Familiarise yourself with its current offerings, compliance standards, and any recent developments. This will not only show your genuine interest but also help you discuss how you can contribute to its growth.
✨Showcase Your Organisational Skills
As a Training Manager, organisation is key. Prepare examples from your past experiences where you successfully managed multiple training programmes or logistics. Be ready to explain how you prioritised tasks and ensured everything ran smoothly.
✨Demonstrate Commercial Awareness
Since the role involves supporting revenue growth, come prepared with ideas on how to maximise course utilisation and identify new opportunities for expansion. Discuss any previous experiences where you contributed to commercial success in a training environment.
✨Engage with Their Values
First Response Group values community, integrity, and empowerment. During your interview, reflect on how these values resonate with you. Share personal anecdotes that highlight your commitment to equality, diversity, and inclusion, as this will align you closely with their culture.
