At a Glance
- Tasks: Supervise stadium operations, ensuring safety and exceptional customer service for all visitors.
- Company: Join a vibrant community committed to excellence and empowerment.
- Benefits: Competitive pay, inclusive workplace, and opportunities for personal growth.
- Other info: Flexible hours with a focus on equality, diversity, and inclusion.
- Why this job: Be a key player in creating memorable experiences at exciting events.
- Qualifications: Must have Level 3 Spectator Safety qualification and SIA Door Supervisor Licence.
The predicted salary is between 14.4 - 17.6 £ per hour.
First Response Group is not just a workplace.
It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
We are seeking a highly professional, experienced, and well-presented Stadium Supervisor to join our growing team.
Applicants must hold a Level 3 Spectator Safety qualification and possess demonstrable experience working within stadia or large-scale event environments.
This role requires an individual who understands the importance of balancing safety, security, and exceptional customer service, ensuring a positive experience for spectators, clients, and staff alike.
First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination.
We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.
About the Role Ensure all client policies, procedures, and site instructions are adhered to at all times.
Maintain a visible, professional, and approachable presence throughout the stadium.
Support the delivery of a safe and secure environment for all visitors, staff, and stakeholders.
Supervise and manage access control points.
Conduct internal and external patrols of the venue.
Coordinate crowd management activities and ensure all critical event positions are effectively covered.
Lead, support, and deploy security personnel during events.
Complete detailed incident reports and maintain accurate records.
Liaise professionally with stadium management, emergency services, and other key stakeholders when required.
Respond effectively to incidents and emergencies, ensuring appropriate action is taken.
Deliver exceptional customer service and represent the company professionally at all times.
Requirements
Valid SIA Door Supervisor Licence (essential).
Level 3 Spectator Safety Qualification (essential).
Proven experience working within stadiums, sporting venues, or similar crowd management environments.
Strong leadership, conflict management, and decision-making abilities.
Smart, professional appearance and demeanour.
Ability to remain calm, confident, and decisive under pressure.
Flexible availability, including evenings, weekends, and public holidays.
Strong understanding of health, safety, and security procedures within event environments
Stadium Supervisor in Watford employer: First Response Group
First Response Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on compliance and operational excellence, you will thrive in a supportive work culture that values teamwork and innovation. Located in a dynamic environment, we offer unique opportunities for career advancement and the chance to make a meaningful impact in the community.
