Relief Security Officer

Relief Security Officer

Part-Time No home office possible
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At a Glance

  • Tasks: Ensure safety and security while providing excellent customer service.
  • Company: Join First Response Group, a vibrant community committed to excellence and innovation.
  • Benefits: Enjoy paid holidays, training opportunities, and a healthcare package.
  • Why this job: Be part of a dynamic team where your contributions truly matter.
  • Qualifications: Must have a valid SIA licence and at least one year of security experience.
  • Other info: Flexible relief hours available; perfect for students seeking part-time work.

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About The Role

Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.

About The Role

Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.

FRG is actively seeking dedicated Relief Security Officers to become part of our team at one of our prestigious locations throughout England. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere.

About FRG

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.

Why FRG?

  • Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.
  • Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.
  • Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.
  • Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence.

Job Description

  • Display an outstanding level of customer service.
  • Prevent and deter unauthorised access to non-public areas of the site.
  • Conduct external and internal security patrols as detailed in the assignment instructions.
  • Perform locking and unlocking duties as detailed in the assignment instructions.
  • Assist employees and visitors with any concerns they might have.
  • Ensure any equipment provided by the customer and First Response Group is managed in accordance with procedures as detailed in the assignment instructions.
  • To provide support, guidance and information to all staff, visitors and contractors whilst ensuring the safeguarding of the premises.
  • Ensure all employees and visitors have proper accreditation for accessing buildings.
  • Ensure all walkways and emergency escape routes are always kept clear.
  • Respond and investigate all fire and intruder alarm activations.
  • Report instances of property at risk of being lost, stolen, damaged and/or vandalized.
  • Carry out initial investigations and report both verbally and in writing incidents, suspicious activities and vehicles.
  • Identify opportunities for improving practices and processes and discuss with the duty manager and site operations manager.
  • Escalate emergency situations to law enforcement as needed.

Company Benefits

  • Training and development
  • Paid holiday allowance of 5.6 weeks per year pro-rata
  • Referral Scheme – £100 successful referral
  • Uniform
  • Healthcare package which includes access to EAP
  • Statutory Pension Scheme

Essential Skills

  • Valid Door Supervisor SIA Licence
  • Happy working Relief / Ad-Hoc hours
  • Available on short notice
  • At least 1 year experience in a similar Security role
  • Able to work independently and as part of a team
  • High levels of written and verbal communication skills
  • Fully comprehensive 5-year work/unemployment/education history in accordance with BS7858 standards

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other, Information Technology, and Management

  • Industries

    Facilities Services

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Relief Security Officer employer: First Response Group

First Response Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a dynamic work environment in Edinburgh, you will be part of a supportive community that values innovation and excellence, offering comprehensive training, a generous holiday allowance, and a healthcare package. Join us to make a meaningful impact while advancing your career in a company recognised for its commitment to security and customer service.
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Contact Detail:

First Response Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures that First Response Group follows. Understanding their approach to safety and customer service will help you demonstrate your alignment with their values during any discussions.

✨Tip Number 2

Network with current or former employees of First Response Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Relief Security Officer role.

✨Tip Number 3

Prepare to discuss your previous experience in security roles, focusing on specific situations where you demonstrated excellent customer service or handled emergencies effectively. This will showcase your capability to thrive in a dynamic environment.

✨Tip Number 4

Stay updated on the latest trends and technologies in the security industry. Being knowledgeable about innovative solutions can set you apart as a candidate who is proactive and committed to professional growth.

We think you need these skills to ace Relief Security Officer

Valid Door Supervisor SIA Licence
Customer Service Skills
Attention to Detail
Patrol and Surveillance Skills
Incident Reporting
Communication Skills
Teamwork
Problem-Solving Skills
Ability to Work Independently
Emergency Response Skills
Knowledge of Security Procedures
Time Management
Conflict Resolution
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in security roles. Emphasise your SIA licence and any specific skills that align with the job description, such as customer service and emergency response.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and your understanding of the role at First Response Group. Mention how your values align with their commitment to excellence and community.

Highlight Relevant Experience: In your application, detail your previous security roles, focusing on responsibilities that match those listed in the job description. Use specific examples to demonstrate your ability to handle security challenges.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.

How to prepare for a job interview at First Response Group

✨Showcase Your Customer Service Skills

As a Relief Security Officer, you'll need to display an outstanding level of customer service. Be prepared to share examples from your past experiences where you successfully assisted customers or resolved conflicts.

✨Demonstrate Your Security Knowledge

Familiarise yourself with common security protocols and procedures. During the interview, discuss your understanding of preventing unauthorised access and conducting security patrols, as these are key responsibilities of the role.

✨Highlight Your Communication Skills

Effective communication is crucial in this position. Be ready to explain how you've used both written and verbal communication skills in previous roles, especially when reporting incidents or collaborating with team members.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about how you would respond to various situations, such as alarm activations or suspicious activities, and be ready to articulate your thought process.

Relief Security Officer
First Response Group
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