At a Glance
- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join First Response Group, a leader in security and facilities management.
- Benefits: Enjoy flexible hours, paid holidays, healthcare, and a supportive work culture.
- Other info: Work in a vibrant community focused on inclusion and happiness.
- Why this job: Be part of a dynamic team that values your input and fosters professional growth.
- Qualifications: Must have a valid Door Supervisor SIA Licence and at least 1 year of security experience.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At First Response Group, we deliver exceptional security services with professionalism and a strong sense of community. As an SIA Approved Contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, we set the benchmark for quality and reliability in the industry. We are seeking dependable and professional Security Officers to safeguard our clients\' premises. This role is ideal for individuals who thrive in a structured environment, value teamwork, and deliver outstanding customer service. Experience in mobile patrolling is highly preferred.
Job Description
- Patrolling & Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.
- Access Control: Monitor entrances and exits, verify passes, and authorize visitors in line with site protocols.
- Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
- Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.
- Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.
- Health & Safety: Identify and report hazards, ensuring a safe environment at all times.
Essential Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and observational ability
- Ability to remain calm and professional under pressure
- Reliable and trustworthy with a flexible approach to working hours
- Ability to work independently and as part of a team
Qualifications
- Valid SIA licence
- Driving Licence
- 5-year checkable work or education history
- Willingness to work a variety of shifts, including nights, weekends, and holidays
- FREC 3 (desirable)
Relief Security Officer in Loughborough employer: First Response Group
At First Response Group (FRG), we pride ourselves on being more than just a workplace; we are a vibrant community dedicated to fostering a culture of inclusion and happiness. As a Relief Security Officer, you will enjoy a dynamic environment where your contributions are valued, alongside opportunities for professional growth and access to the latest technologies in security. With a strong commitment to employee development and a comprehensive benefits package, including a healthcare plan and generous holiday allowance, FRG is an excellent employer for those seeking meaningful and rewarding employment in the security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Loughborough
✨Tip Number 1
Familiarise yourself with the specific security protocols and technologies used by First Response Group. Understanding their systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of FRG on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled security challenges. This will showcase your problem-solving skills and ability to maintain a secure environment, which is crucial for the Relief Security Officer role.
✨Tip Number 4
Highlight your customer service experience during discussions. Since the role involves assisting employees and visitors, demonstrating your ability to provide excellent service will set you apart from other candidates.
We think you need these skills to ace Relief Security Officer in Loughborough
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Relief Security Officer at FRG. Highlight your relevant experience and how it aligns with their expectations in your application.
Tailor Your CV:Customise your CV to reflect the skills and experiences that are most relevant to the security role. Emphasise your customer service skills, ability to work independently, and any previous security experience.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for security and your desire to contribute to FRG's mission. Mention specific examples of how you've ensured safety and security in past roles.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at First Response Group
✨Showcase Your Security Knowledge
Make sure to brush up on your security protocols and procedures. Be prepared to discuss your previous experiences in detail, especially any situations where you successfully managed security risks or incidents.
✨Demonstrate Customer Service Skills
As a Relief Security Officer, you'll need to interact with employees and visitors regularly. Highlight your ability to provide excellent customer service and how you've handled concerns or complaints in the past.
✨Emphasise Teamwork and Independence
This role requires both independent work and collaboration with a team. Be ready to share examples of how you've effectively worked alone as well as part of a team to achieve security goals.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about potential security situations you might encounter and how you would respond, demonstrating your problem-solving skills and quick thinking.
