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- Tasks: Provide top-notch customer service while ensuring site security and safety.
- Company: Join First Response Group, a vibrant community dedicated to excellence and innovation.
- Benefits: Enjoy training, paid holidays, a healthcare package, and a referral scheme.
- Why this job: Be part of a dynamic team where your contributions truly matter and grow your career.
- Qualifications: Must have a valid Door Supervisor SIA Licence and at least 1 year of security experience.
- Other info: Flexible relief hours available; work independently or as part of a team.
Role Overview Display an outstanding level of customer service. Prevent and deter unauthorised access to non-public areas of the site. Conduct external and internal security patrols as detailed in the assignment instructions. Perform locking and unlocking duties as detailed in the assignment instructions. Assist employees and visitors with any concerns they might have. Ensure any equipment provided by the customer and First Response Group is managed in accordance with procedures as detailed in the assignment instructions. To provide support, guidance and information to all staff, visitors and contractors whilst ensuring the safeguarding of the premises. Ensure all employees and visitors have proper accreditation for accessing buildings. Ensure all walkways and emergency escape routes are always kept clear. Respond and investigate all fire and intruder alarm activations. Report instances of property at risk of being lost, stolen, damaged and/or vandalized. Carry out initial investigations and report both verbally and in writing incidents, suspicious activities and vehicles. Identify opportunities for improving practices and processes and discuss with the duty manager and site operations manager. Escalate emergency situations to law enforcement as needed. About the RoleAre you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity. FRG is actively seeking dedicated Relief Security Officers to become part of our team at one of our prestigious locations throughout England. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere. About FRG First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. If you are looking for a workplace that values innovation and excellence, FRG could be your next career move. Why FRG? Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact. Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead. Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career. Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence. Benefits Training and development Paid holiday allowance of 5.6 weeks per year pro-rata Referral Scheme – £100 successful referral Uniform Healthcare package which includes access to EAP Statutory Pension Scheme Essential Skills Valid Door Supervisor SIA Licence Happy working Relief / Ad-Hoc hours Available on short notice At least 1 year experience in a similar Security role Able to work independently and as part of a team High levels of written and verbal communication skills Fully comprehensive 5-year work/unemployment/education history in accordance with BS7858 standards
Relief Security Officer employer: First Response Group
Contact Detail:
First Response Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarize yourself with the specific security protocols and procedures that are commonly used in the industry. Understanding these will not only help you during the interview but also demonstrate your commitment to maintaining a secure environment.
✨Tip Number 2
Highlight any previous experience where you successfully managed security incidents or improved safety practices. Be ready to share specific examples that showcase your problem-solving skills and ability to handle emergencies.
✨Tip Number 3
Showcase your customer service skills during interactions with potential employers. As a Relief Security Officer, you'll need to assist employees and visitors, so demonstrating your ability to communicate effectively and provide support is crucial.
✨Tip Number 4
Research First Response Group's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their community.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in security roles. Detail specific responsibilities you had, such as conducting patrols, managing access control, and responding to alarms, to show that you are well-suited for the Relief Security Officer position.
Showcase Customer Service Skills: Since the role requires an outstanding level of customer service, include examples of how you've successfully assisted customers or clients in past positions. This will demonstrate your ability to create a secure and inviting atmosphere.
Detail Your Qualifications: Clearly list your qualifications, including your valid Door Supervisor SIA Licence and any relevant training or certifications. This will help establish your credibility and readiness for the role.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of First Response Group. Mention your alignment with their commitment to innovation, excellence, and community, which can set you apart from other candidates.
How to prepare for a job interview at First Response Group
✨Showcase Your Customer Service Skills
Since the role emphasizes outstanding customer service, be prepared to share specific examples of how you've provided excellent service in previous positions. Highlight your ability to assist employees and visitors with their concerns.
✨Demonstrate Your Security Knowledge
Familiarize yourself with security protocols and procedures relevant to the position. Be ready to discuss how you would handle unauthorized access, conduct patrols, and respond to alarms, showcasing your understanding of the responsibilities outlined in the job description.
✨Communicate Clearly and Effectively
High levels of written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing past experiences or hypothetical scenarios related to security incidents.
✨Emphasize Teamwork and Independence
The role requires both independent work and collaboration with a team. Prepare to discuss situations where you've successfully worked alone as well as instances where you've contributed to a team effort, demonstrating your versatility.
