First Response Group (FRG) is one of the UK’s leading security, risk management and facilities management providers, delivering services nationwide across a diverse portfolio of clients and sectors.
As part of our continued growth, we are looking to appoint a commercially minded and highly organised Training Manager to oversee the day-to-day management and development of the FRG Training Academy.
This is not a trainer position. Instead, the role is focused on managing the operational, commercial and administrative delivery of the academy ensuring courses are planned, compliant, commercially successful and professionally delivered both internally and externally.
The successful candidate will play a key role in developing the academy as a revenue-generating function
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and whilst also supporting the training and compliance needs of the wider business.eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant
About the Role• Manage the day-to-day operation of the FRG Training Academy
• Coordinate and schedule internal and external training courses
• Manage course bookings, delegates, joining instructions and training logistics
• Ensure all course materials, presentations, learner packs and assessments are prepared, maintained and compliant
• Liaise with trainers and awarding bodies to coordinate course delivery
• Support the commercial growth of the academy as a revenue stream, including maximising course utilisation and identifying opportunities for expansion
• Promote training services internally and externally
• Monitor training performance, profitability and utilisation, producing regular reports and recommendations
• Ensure training records, certifications and compliance documentation are accurately maintained
• Support audits, accreditation requirements and awarding body standards
• Support mobilisation and client-specific training requir...
Training Manager in London employer: First Response Group
First Response Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on compliance and operational excellence, you will thrive in a supportive work culture that values teamwork and innovation. Located in a dynamic environment, we offer unique opportunities for career advancement and the chance to make a meaningful impact in the community.
