At a Glance
- Tasks: Patrol, monitor, and ensure safety while providing top-notch customer service.
- Company: First Response Group, a leader in professional security services.
- Benefits: Flexible shifts, competitive pay, and a chance to make a real difference.
- Other info: Opportunities for growth in a structured and supportive environment.
- Why this job: Join a dynamic team and play a crucial role in community safety.
- Qualifications: SIA licence, strong communication skills, and a reliable work ethic.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
At First Response Group, we deliver exceptional security services with professionalism and a strong sense of community. As an SIA Approved Contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, we set the benchmark for quality and reliability in the industry. We are looking for reliable and professional Relief Security Officers to provide essential cover during staff sickness, holidays, and other periods of absence. This is a vital role that ensures continuous protection of our clients’ premises and the smooth operation of their security services. As a Relief Officer, you will thrive in a structured, disciplined environment and be ready to step in where needed. You will play a key part in maintaining safety, supporting site teams, and delivering exceptional customer service at all times. Flexibility, strong communication skills, and a commitment to high standards are essential.
Job Opportunity
- Patrolling & Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.
- Access Control: Monitor entrances and exits, verify passes, and authorize visitors in line with site protocols.
- Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
- Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.
- Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.
- Health & Safety: Identify and report hazards, ensuring a safe environment at all times.
Essential Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and observational ability
- Ability to remain calm and professional under pressure
- Reliable and trustworthy with a flexible approach to working hours
- Ability to work independently and as part of a team
- Valid SIA licence
- Driving Licence
- 5-year checkable work or education history
- Willingness to work a variety of shifts, including nights, weekends, and holidays
Relief Security Officer in Dover employer: First Response Group
First Response Group is an excellent employer that prioritises community and inclusion, making it a great place for Security Officers to thrive. With a commitment to fair pay as a Living Wage Foundation recognised service provider, employees benefit from a supportive work culture that fosters professional development and growth opportunities within a dynamic team. Joining FRG means contributing to a safety-focused environment while being part of a forward-thinking organisation that values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Dover
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Relief Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of security protocols and customer service skills. We want you to shine when discussing how you’d handle various scenarios, so practice makes perfect!
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, be ready to discuss your availability and willingness to adapt. Highlighting your commitment to high standards will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Security Officer in Dover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Relief Security Officer role. Highlight your communication skills, attention to detail, and any relevant security experience to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join First Response Group and how your background aligns with our commitment to exceptional service. Keep it professional but let your personality come through.
Showcase Your Flexibility:Since this role requires a flexible approach to working hours, make sure to mention your availability in your application. We love candidates who are ready to step in whenever needed, so let us know when you can work!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Response Group
✨Know Your Role
Make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the key tasks like patrolling, access control, and incident response. This will help you demonstrate your knowledge and show that you're ready to step in where needed.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you’ve had to deal with difficult customers or worked as part of a team to resolve an issue.
✨Demonstrate Flexibility
Highlight your willingness to work various shifts, including nights and weekends. Be ready to discuss your previous experiences where you adapted to changing circumstances or stepped up during staff absences.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle emergencies or suspicious activities. Practice responding to hypothetical scenarios, focusing on your calmness under pressure and adherence to protocols. This will show that you can maintain safety and professionalism in challenging situations.
