At a Glance
- Tasks: Monitor CCTV, control access, and respond to emergencies in a vibrant entertainment district.
- Company: Join First Response Group, a leader in security services, ensuring safety in central London.
- Benefits: Enjoy SIA upskilling, private healthcare, holiday allowance, and industry-leading pay rates.
- Other info: Work a flexible 4-on-4-off shift pattern, with opportunities for professional development.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on safety.
- Qualifications: Must have valid SIA Door Supervisor and CCTV Operator licences, plus relevant experience.
The predicted salary is between 24000 - 32000 £ per year.
Join to apply for the Control Room Operator, Central London role at First Response Group
3 weeks ago Be among the first 25 applicants
Join to apply for the Control Room Operator, Central London role at First Response Group
About The Role
We are seeking an experienced Control Room Operator to join our team at First Response Group for an immersive entertainment district in central London.
About The Role
We are seeking an experienced Control Room Operator to join our team at First Response Group for an immersive entertainment district in central London.
Successful candidates will be responsible for controlling officer deployment and any requests from the client.
Job Description
The Control Room Operator role also involves monitoring the CCTV cameras, controlling the access control of the building, and being the lead for any emergency and/or incident.
Shift Details
- 12.25 Hour shifts.
- 4 on 4 off shift pattern.
- Days and nights.
- £15.00 per hour.
- Protecting the integrity, security, and safety of the site, its employees, guests, and visitors.
- Monitoring all CCTV, access control, and fire systems across the site.
- Protecting the company’s assets against theft, assault, fire, and other safety issues.
- Investigating security breaches, incidents, and other alarming behaviour.
- Ensuring that all mandatory positions are manned, and all staffing requests are being fulfilled.
- Responding to emergencies and incidents within designated areas promptly and according to policy.
- Completing reports and record observations, information, occurrences, and surveillance activities.
- Completing site administration duties.
- Ensuring compliance with government regulations.
- Delivering the highest levels of customer service, consistently demonstrating the core values of First Response Group.
Benefits
- SIA upskilling and licence renewals.
- Holiday allowance of an average of 5.6 weeks per year pro-rata.
- Referral Scheme - earn £100 voucher for every successful referral.
- Private Healthcare package which includes GP24 and access to the Employee Assistance Program.
- Continuous professional development.
- Death-in-Service.
- Statutory Pension.
- Uniform.
- Industry-leading pay rates.
Must be able to work on a 4-on-4-off shift pattern on both days and nights.
Essential Skills
Essential Skills:
- Must have a valid SIA Door Supervisor Licence.
- Must have a valid CCTV Operators Licence.
- Must have the right to work in the UK.
- Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.
- Must have demonstrable experience working in a similar role in high-profile / high-footfall environments.
- Have a high level of self-presentation.
- Be punctual and reliable.
- High levels of written and verbal communication skills.
- Be able to work independently as well as part of a team.
- Excellent interpersonal skills.
- Knowledge of the Genetec platform would be advantageous
- The ability to work proactively and use intuition
- Have a keen attention to detail
- Strong literacy and numeracy skills
- Adaptable and responsive
- Ability to remain patient and calm under pressure
- Ability to remain alert and aware of surroundings
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Facilities Services
Referrals increase your chances of interviewing at First Response Group by 2x
Sign in to set job alerts for “Control Room Operator” roles.
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 months ago
London Area, United Kingdom $35,000.00-$38,000.00 3 weeks ago
Greater London, England, United Kingdom 1 month ago
Shepperton, England, United Kingdom 2 weeks ago
Harlow, England, United Kingdom 8 hours ago
London, England, United Kingdom 9 hours ago
London, England, United Kingdom 5 days ago
Greater London, England, United Kingdom 2 weeks ago
Sidcup, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
Sidcup, England, United Kingdom 2 months ago
Sidcup, England, United Kingdom 3 days ago
Harlow, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrControl Room Operator, Central London employer: First Response Group
First Response Group is an exceptional employer, offering a dynamic work environment in the heart of central London. With a strong focus on employee development, we provide SIA upskilling, private healthcare, and generous holiday allowances, ensuring our team members thrive both personally and professionally. Our commitment to safety and customer service, combined with competitive pay rates and a supportive culture, makes us a standout choice for those seeking a rewarding career as a Control Room Operator.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operator, Central London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Control Room Operator, Central London. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like First Response Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Control Room Operator, Central London candidates.
✨Directly Apply to First Response Group
Don’t forget to apply for the Control Room Operator, Central London role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining First Response Group.
We think you need these skills to ace Control Room Operator, Central London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at First Response Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at First Response Group.
How to prepare for a job interview at First Response Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at First Response Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at First Response Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at First Response Group.
