At a Glance
- Tasks: Lead security operations and manage regional teams to ensure top-notch service delivery.
- Company: Join a vibrant community at First Response Group, committed to excellence and inclusion.
- Benefits: Enjoy a competitive salary, career development, and a supportive work environment.
- Other info: Flexible hours and opportunities for growth in a dynamic industry.
- Why this job: Make a real impact in security management while fostering teamwork and professionalism.
- Qualifications: Experience in people management and strong operational skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a Security Operations Manager who will play a pivotal role within our management team, overseeing security operations across the Southern Region of the UK.
The Security Operations Manager will provide strategic leadership and direction, ensuring the delivery of high-quality security services while maintaining the highest standards of operational performance, customer satisfaction, and regulatory compliance.
The role is responsible for managing regional security teams, workforce planning, contract delivery, and resource allocation, while driving continuous improvement initiatives and implementing company policies.
The successful candidate will ensure rigorous adherence to quality, health and safety, and security industry standards, fostering a culture of professionalism, accountability, and operational excellence across all sites and services.
First Response Group is not just a workplace.
It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination.
We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.
- Oversee daily management of employees, addressing employee engagement and relations issues in accordance with company policies and procedures.
- Effectively mobilise new security contracts, ensuring all paperwork is accurately completed.
- Provide coverage for sickness, holidays, and emergency/ad-hoc situations as needed.
- Manage a growing portfolio of client sites, ensuring high standards of service.
- Compile and review Assignment Instructions and Risk Assessments for both new and existing sites.
- Conduct employment reviews to ensure staff performance and development.
- Recruit, interview, train, and coach new staff members.
- Perform site visits, incident reports, and staff welfare checks regularly.
- Liaise closely with the Operations team to ensure seamless operations.
- Promote, maintain, and comply with Health and Safety legislation.
- Complete site key audits and promptly resolve any issues that arise.
- Foster a positive work environment and encourage team collaboration.
- Implement strategies to improve operational efficiency and client satisfaction.
- Valid SIA licence (Security Guarding or Door Supervision)
- People management skills
- Strong operational experience gained in a multi-site or area management role
- Excellent communication and customer service skills
- Flexibility and willingness to work out of office hours
- Full UK driving licence
- Have a 5-year verifiable work history
Operations Manger in Chesham employer: First Response Group
First Response Group is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. Employees benefit from competitive salaries, annual bonuses, and ample opportunities for professional growth within the thriving construction and infrastructure sectors. Join us to be part of a team that values your contributions and supports your career aspirations in a vibrant city known for its rich history and modern amenities.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manger in Chesham
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Operations Manger. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like First Response Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Operations Manger candidates.
✨Directly Apply to First Response Group
Don’t forget to apply for the Operations Manger role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining First Response Group.
We think you need these skills to ace Operations Manger in Chesham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at First Response Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at First Response Group.
How to prepare for a job interview at First Response Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at First Response Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at First Response Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at First Response Group.
