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- Tasks: Oversee real-time operations, manage schedules, and ensure safety across the organisation.
- Company: Join a vibrant community at First Response Group, where passion meets excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of a pioneering team that values empowerment and community.
- Why this job: Make a real impact in operational control and security while developing your skills.
- Qualifications: Experience in operational control, strong organisational skills, and SIA/CCTV licences required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and highly organised Operational Controller to oversee real time operational activities, including incident response, scheduling coordination, and security operations. This role requires a strong background in managing live incidents, optimising workforce schedules including fleet, and ensuring operational continuity and safety across the organisation.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
Scheduling Coordination- Develop and manage staff schedules to ensure optimal coverage across shifts and departments.
- Adjust schedules dynamically in response to operational needs or incidents.
- Oversee day-to-day security operations, ensuring compliance with safety protocols.
- Liaise with mobile patrol supervisors to monitor access control, surveillance, and incident reporting.
- Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements.
- Track key metrics and KPIs to assess performance and identify trends.
- Prepare regular reports for senior management on operational efficiency, incident frequency, and security status.
- Support continuous improvement initiatives across operations and security.
Proven experience in operational control, incident management, scheduling, or security coordination. Strong organisational and multitasking skills with the ability to remain calm under pressure. Familiarity with scheduling software, incident management platforms, and security systems. SIA Licence required. CCTV Licence. Excellent communication and decision-making abilities.
Relief Operations Controller in Bicester employer: First Response Group
Contact Detail:
First Response Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Operations Controller in Bicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational control and incident management. We recommend role-playing with a friend to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in scheduling coordination and security operations. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our vibrant community.
We think you need these skills to ace Relief Operations Controller in Bicester
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your experience in managing schedules and coordinating operations. We want to see how you've kept things running smoothly in previous roles, especially under pressure!
Demonstrate Incident Management Experience: Make sure to include specific examples of how you've handled live incidents. We love a proactive approach, so share any stories that showcase your ability to stay calm and make quick decisions.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant community!
How to prepare for a job interview at First Response Group
✨Know Your Stuff
Make sure you brush up on your knowledge of operational control and incident management. Familiarise yourself with the specific tools and software mentioned in the job description, like scheduling software and incident management platforms. This will show that you're proactive and ready to hit the ground running.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed schedules or handled live incidents. Be ready to discuss how you prioritised tasks and maintained calm under pressure. This will highlight your strong organisational skills, which are crucial for this role.
✨Show Your Commitment to Safety
Since the role involves overseeing security operations, be prepared to talk about your understanding of safety protocols and compliance. Share any relevant experiences where you conducted audits or risk assessments, as this will demonstrate your commitment to operational continuity and safety.
✨Engage with the Community Spirit
First Response Group values a sense of community, so don’t hesitate to express your enthusiasm for being part of a vibrant team. Talk about how you’ve contributed to team dynamics in previous roles and how you can inspire others to reach their potential. This will resonate well with their company culture.