First Response Finance is seeking a committed Satisfactory Quality Complaints Advisor to join our Customer Experience Team in a busy, fast-paced environment. You will handle SQ complaints related to financed vehicle purchases, log cases accurately, and coordinate with customers and dealers to progress resolutions.
You will investigate concerns, gather information, and make timely, fair decisions. The role requires resilience and empathy, with a focus on protecting customer trust and delivering
#J-18808-LjbffrHybrid Customer Experience & Complaint Specialist in Nottingham employer: First Response Finance
First Response Finance is an exceptional employer that prioritises employee development and teamwork in a dynamic hybrid work environment. With competitive salaries, an annual bonus scheme, and a strong focus on customer outcomes, we foster a culture of support and growth, making it an ideal place for those seeking meaningful and rewarding careers in finance.
