First Response Finance Ltd. is seeking a customer service professional to manage a portfolio of customer accounts via telephone, handling both inbound and outbound calls. You will assess customers' financial situations and explain payment plans to ensure positive outcomes.
The role emphasizes collaboration, learning, and a proactive approach, with hybrid working arranged at the line manager's discretion and a company bonus scheme.
#J-18808-Ljbffr
Hybrid Finance Customer Advisor β Proactive, Impactful Support in Leigh employer: First Response Finance Ltd
Join our dynamic Customer Experience Team as a Customer Experience Advisor, where you'll play a crucial role in enhancing customer satisfaction and trust. We offer a supportive work culture that prioritises collaboration and professional growth, alongside competitive pay and benefits, including a generous annual bonus scheme. With opportunities for hybrid working and a focus on developing your skills in complaint handling and customer service, this is an excellent place to build a rewarding career while making a meaningful impact.
Contact Details:
First Response Finance Ltd Recruitment Team