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- Tasks: Join our Account Management Team, handling customer calls and financial queries.
- Company: First Response Finance is the UK's top vehicle finance company and a Sunday Times Top 100 Employer.
- Benefits: Enjoy a full university degree, no student debt, a starting salary of £18,741, and hybrid working options.
- Why this job: Gain real responsibilities, mentorship, and a chance to grow in a supportive environment.
- Qualifications: 104 UCAS points, GCSE Maths & English at Grade 4, and the right to work in the UK.
- Other info: Embrace a culture of learning from mistakes and making a positive impact.
The predicted salary is between 15700 - 20000 £ per year.
First Response Finance is the Number 1 vehicle finance company and a SUNDAY TIMES TOP 100 EMPLOYER! We are proud of our achievements. Our customer and employee reviews reflect how much we value our people, and we take their happiness, health, and work-life balance very seriously.
Entry Criteria:
- 104 UCAS points – BBC at A Level
- GCSE Maths & English – Grade 4 (C)
- The right to work in the UK
Degree Apprenticeships:
A Degree Apprenticeship offers a blend of degree-level learning, allowing college and sixth form leavers to continue education while starting a career. You will be responsible for your development and carving out your long-term career at First Response. We seek individuals who are eager to learn, open to making mistakes, and proactive in seeking feedback to accelerate growth. Supporting our customers and collaborating with your team will be key. You will also apply university learning to improve our business processes.
Our business degree apprenticeship programme includes:
- A full university degree in Management and Leadership at Manchester Metropolitan University
- A full-time role at First Response Finance (A UK Top 100 employer)
- A starting salary of £18,741.00
- No student debt – all tuition fees are covered
- Challenging work with real responsibilities
- A robust mentoring scheme to support your career development
- Opportunity for hybrid working once fully trained, in line with your team
More about the job:
You will join our Account Management Team based at our Leigh Office (WN7 3XZ). Your roles and responsibilities will include:
Key Requirements:
- A genuine Team Player who collaborates well with colleagues and customers
- You will be proactive, responsible for your learning and self-management, a forward thinker with a drive to give your best and make a positive difference, and able to see the bigger picture
- Someone who is resilient, unafraid to make big decisions, and lives by our principle: 'make mistakes and learn from them'
Key Responsibilities:
- This role is telephone-based, involving inbound and outbound calls throughout the day
- You will demonstrate the ability to understand a customer’s financial situation, grasp the complexity of finance agreements, and make sound decisions to ensure positive customer outcomes
- Be a great communicator, explaining payment plans and financial options clearly to customers
This is a full-time position with working hours:
- Monday to Friday: 09:00-17:30
- One in four Saturdays: 09:00-13:00
- Hybrid working with 3 days in the office (likely more during training)
Leadership and Management Professional Apprenticeship employer: First Response Finance Ltd
Contact Detail:
First Response Finance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leadership and Management Professional Apprenticeship
✨Tip Number 1
Familiarise yourself with First Response Finance's values and culture. Understanding their commitment to employee happiness and work-life balance will help you align your responses during interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Prepare to discuss your teamwork skills in detail. Since the role emphasises collaboration, think of specific examples where you've successfully worked in a team, highlighting your ability to communicate effectively and support others.
✨Tip Number 3
Showcase your proactive attitude by preparing questions about the apprenticeship programme. This demonstrates your eagerness to learn and grow, which is a key trait they are looking for in candidates.
✨Tip Number 4
Practice explaining complex concepts simply. Since the role involves communicating financial options to customers, being able to break down complicated information into easy-to-understand terms will be crucial during your interview.
We think you need these skills to ace Leadership and Management Professional Apprenticeship
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what First Response Finance is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your education, relevant experience, and skills. Emphasise any teamwork, communication, and problem-solving abilities, as these are crucial for the role.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the apprenticeship and explain why you want to work at First Response Finance. Mention specific aspects of the company that appeal to you and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at First Response Finance Ltd
✨Show Your Team Spirit
First Response Finance values collaboration, so be sure to highlight your experiences working in teams. Share specific examples of how you've contributed to team success and how you handle challenges with colleagues.
✨Demonstrate Proactivity
The company is looking for individuals who take charge of their learning and development. Prepare to discuss instances where you've taken the initiative, sought feedback, or made decisions that positively impacted your work or studies.
✨Communicate Clearly
As the role involves explaining financial options to customers, practice articulating complex information in a simple way. During the interview, focus on your communication skills and provide examples of how you've effectively conveyed information in previous roles.
✨Embrace Mistakes as Learning Opportunities
First Response encourages a culture of learning from mistakes. Be ready to share a story about a time you made a mistake, what you learned from it, and how it helped you grow. This will show your resilience and willingness to improve.
