At a Glance
- Tasks: Coordinate field resources and manage schedules in a fast-paced environment.
- Company: Join a dynamic Operations team focused on efficiency and service excellence.
- Benefits: Enjoy weekly pay, 24/7 GP support, gym discounts, and mental health resources.
- Other info: Temporary position with potential for extension and excellent career growth.
- Why this job: Be a key player in ensuring smooth operations and customer satisfaction.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking for a highly organised Smart Interventions Scheduler to join their Operations team. In this pivotal role, you’ll be responsible for coordinating field resources, managing schedules, and ensuring all activities are delivered in line with industry Service Level Agreements (SLAs). The environment is fast paced and dynamic, so strong communication skills, accuracy, and exceptional attention to detail are essential. This is a 1 year temporary position which has the potential to be extended.
Key Responsibilities
- Scheduling & Operations
- Safely schedule direct staff and contractors across the region.
- Maximise utilisation of resources and maintain accurate scheduling systems.
- Operate work management tools such as MRS, GPS, SAP, and other PC systems.
- Raise and process purchase orders and generate management reports.
- Provide regular updates to Field Engineers and Supervisors.
- Record and manage annual leave and staff absences.
- Update systems with timely information from field teams.
- Customer & Stakeholder Communication
- Handle internal and external customer queries.
- Liaise with customers to arrange appointments and provide job updates.
- Ensure Electricity Guaranteed Standards are met and accurately recorded.
- Support investigations into customer complaints.
- Communicate with contractors and local authorities regarding NRSWA and Section 74 compliance.
- Raise or request Street Works Notices and Permits.
- Teamwork & Compliance
- Work collaboratively with Delivery & Business Services Administrators, Field Supervisors, and Engineers.
- Ensure compliance with all procedures and safety requirements.
- Participate in Individual Performance Reviews and monthly team briefings.
- Support storm response and emergency operations when required.
You can also expect to receive excellent benefits once you begin temping with FirstRecruitment Services such as:
- 24/7 access to NHS approved GP telephone support and prescription services.
- Access to the UK’s largest employees discount platform.
- Specialist medical assistance and support hotline.
- Weekly pay.
- Hundreds of gym discounts.
- 24/7 access to mental health crisis support and counselling.
Smart Interventions Scheduler employer: First Recruitment Services
Joining our team as a Smart Interventions Scheduler means becoming part of a dynamic and fast-paced environment where your organisational skills will shine. We prioritise employee well-being with excellent benefits, including 24/7 access to NHS-approved GP services, mental health support, and discounts on gym memberships, all while fostering a culture of teamwork and compliance. With opportunities for growth and the potential for contract extension, this role offers a meaningful and rewarding career path in a supportive setting.
Contact Details:
First Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Smart Interventions Scheduler
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Smart Interventions Scheduler role.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your organisational skills and attention to detail, as these are key for the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends! Knowing the latest in scheduling tools and compliance regulations will give you an edge. We recommend reading relevant articles or joining forums to keep your knowledge fresh and relevant.
We think you need these skills to ace Smart Interventions Scheduler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Smart Interventions Scheduler role. Highlight your organisational skills and any experience with scheduling or resource management. We want to see how you can fit into our fast-paced environment!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t forget to showcase your ability to handle customer queries and liaise with different stakeholders. Use examples from your past experiences to illustrate your skills!
Be Detail-Oriented:Attention to detail is essential for this position. When writing your application, make sure to proofread for any errors and ensure all information is accurate. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board as a potential team member!
How to prepare for a job interview at First Recruitment Services
✨Know Your Scheduling Tools
Familiarise yourself with work management tools like MRS, GPS, and SAP before the interview. Being able to discuss your experience or knowledge of these systems will show that you're ready to hit the ground running.
✨Demonstrate Strong Communication Skills
Prepare examples of how you've effectively communicated with both internal teams and external customers. Highlighting your ability to handle queries and provide updates will showcase your fit for this role.
✨Showcase Your Attention to Detail
Be ready to discuss situations where your attention to detail made a difference. Whether it was in scheduling or managing reports, concrete examples will help illustrate your capability in this fast-paced environment.
✨Emphasise Team Collaboration
Think of instances where you worked collaboratively with others, especially in a scheduling or operational context. This role requires teamwork, so demonstrating your ability to work well with Field Engineers and Supervisors will be key.
