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For Companies At a Glance
- Tasks: Build strong customer relationships and manage sales quotes effectively.
- Company: Established distributor of electrical components with a supportive team.
- Benefits: Competitive salary, on-site parking, and a friendly work environment.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong communication skills and a knack for understanding customer needs.
- Other info: Great opportunity for career growth in a thriving industry.
The Sales Administrator is responsible for accurately creating and maintaining customer sales orders within the system. They also provide timely updates to customers, respond to enquiries, and help resolve issues related to deliveries and returns.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
The main goal of this role is to ensure customer orders are fulfilled correctly and delivered on time.
Sales Amdinistrator responsibilities:
* Enter customer orders into the system, ensuring accuracy and compliance with procedure.
* Assign stock to orders based on specific requirements.
* Monitor and manage orders that are unallocated or on hold, resolving issues as needed.
* Process customer returns by creating credit notes and replacement orders.
* Respond to customer enquiries with updates on order progress, complete customer order books via spreadsheets or portals, and generate internal versions as agreed.
* Coordinate with Procurement, Goods Inwards, and Despatch teams to ensure timely receipt of deliveries and dispatch of customer orders taking full ownership of resolving customer issues.
* Track and report Key Performance Indicators (KPIs) to support continuous improvement efforts.
* Review Master Orders to ensure they are being used correctly and that Sales Coordinators engage with customers when needed.
Skills & experience required:
* Demonstrates strong attention to detail and takes initiative to complete tasks independently.
* Builds positive relationships with customers, even in challenging situations, through effective communication and empathy.
* Listens actively and advocates for customer needs.
* Manages time well and prioritizes tasks effectively to support team goals.
* Confidently uses company systems and customer portals to access and manage information.
* Skilled in creating and working with documents and spreadsheets.
* Maintains high standards of accuracy, consistency, and completeness in all administrative work. xiskglj
* Efficiently handles large workloads with ease and professionalism.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy
Sales Administrator employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer base. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely understands their business.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your skills align with the role of a Business Coordinator. Think about examples from your past experiences that demonstrate your ability to build strong customer relationships and handle enquiries effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position and highlighting a key point from your conversation can keep you fresh in their minds. Plus, it shows you’re proactive and keen!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Administrator role. Highlight your experience in customer relations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and don’t shy away from showcasing any past experiences where you’ve successfully handled customer queries or complaints.
Highlight Your Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've resolved customer issues or negotiated effectively in the past. This will show us that you’re not just about making sales, but also about building lasting relationships.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at First Recruitment Services
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products the company offers. This will help you explain their benefits clearly and show that you're genuinely interested in the role.
✨Practice Your Customer Interaction Skills
Since the role involves handling customer enquiries and providing quotes, practice responding to common customer questions. Role-playing with a friend can help you feel more confident and prepared for real-life scenarios.
✨Showcase Your Negotiation Skills
Be ready to discuss how you've successfully negotiated in the past. Think of specific examples where you secured orders or resolved customer concerns effectively, as this will demonstrate your ability to meet both customer and business needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
