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- Tasks: Be the first point of contact for customers and manage inquiries across various channels.
- Company: First Recruitment Services, a dynamic company based in Brighton.
- Benefits: Competitive salary, 25 days holiday, and extensive corporate perks with hybrid working.
- Other info: 12-month fixed term contract with great career development opportunities.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong phone-based customer service skills and multitasking abilities.
The predicted salary is between 25000 - 26000 £ per year.
First Recruitment Services is seeking a Customer Support Coordinator for a 12-month fixed term contract in Brighton. The role involves being the first point of contact for customers, managing inquiries through various channels while ensuring satisfactory resolutions.
Ideal candidates will possess:
- Strong phone-based customer service skills
- Attention to detail
- The ability to multitask
Benefits include:
- A competitive salary of £25,000 rising to £26,000
- 25 days holiday
- Extensive corporate perks, including hybrid working arrangements
Hybrid Customer Support Coordinator (12‑Month FTC) in London employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Coordinator (12‑Month FTC) in London
✨Tip Number 1
Make sure to research First Recruitment Services before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone-based customer service skills! Since this role involves being the first point of contact, it’s crucial to demonstrate your ability to handle inquiries smoothly and professionally during the interview.
✨Tip Number 3
Show off your multitasking abilities! Prepare examples from your past experiences where you successfully managed multiple tasks at once, as this will highlight your suitability for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team at StudySmarter.
We think you need these skills to ace Hybrid Customer Support Coordinator (12‑Month FTC) in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your phone-based customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your skills!
Attention to Detail is Key: When filling out your application, pay close attention to detail. We appreciate candidates who take the time to ensure their application is free from errors and clearly structured. It shows us you care about quality!
Multitasking Matters: In your written application, mention any experiences where you've successfully juggled multiple tasks. We’re looking for someone who can manage various inquiries at once, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at First Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Support Coordinator. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves being the first point of contact for customers, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your phone-based communication skills. Remember, it's all about making a great first impression!
✨Demonstrate Multitasking Abilities
Prepare examples from your past experiences where you've successfully managed multiple tasks at once. Whether it’s juggling customer inquiries or handling administrative duties, be ready to discuss how you prioritise and stay organised under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.