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- Tasks: Be the first point of contact for customers and manage inquiries across multiple channels.
- Company: First Recruitment Services, a dynamic company based in Brighton.
- Benefits: Competitive salary, 25 days holiday, and extensive corporate perks with hybrid working.
- Other info: 12-month fixed term contract with great career development opportunities.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong phone-based customer service skills and multitasking abilities.
The predicted salary is between 25000 - 26000 £ per year.
First Recruitment Services is seeking a Customer Support Coordinator for a 12-month fixed term contract in Brighton. The role involves being the first point of contact for customers, managing inquiries through various channels while ensuring satisfactory resolutions.
Ideal candidates will possess:
- Strong phone-based customer service skills
- Attention to detail
- The ability to multitask
Benefits include a competitive salary of £25,000 rising to £26,000, 25 days holiday, and extensive corporate perks, including hybrid working arrangements.
Hybrid Customer Support Coordinator (12‐Month FTC) in London employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Coordinator (12‐Month FTC) in London
✨Tip Number 1
Make sure you know the company inside out! Research First Recruitment Services and understand their values, mission, and what they’re looking for in a Customer Support Coordinator. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your phone skills! Since this role is all about phone-based customer service, grab a friend and do some mock calls. Focus on being clear, friendly, and efficient – just like you would with real customers.
✨Tip Number 3
Show off your multitasking abilities! During interviews, be ready to share examples of how you’ve juggled multiple tasks in previous roles. This will demonstrate that you can handle the fast-paced environment of customer support.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you hit that apply button on our site. It’s the best way to get noticed!
We think you need these skills to ace Hybrid Customer Support Coordinator (12‐Month FTC) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your phone-based customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your skills!
Attention to Detail is Key: When filling out your application, pay close attention to detail. We appreciate candidates who take the time to ensure their application is free from errors and clearly communicates their qualifications. It shows us you care!
Multitasking Magic: Since this role involves juggling various tasks, let us know how you manage multiple responsibilities. Share any experiences where you successfully balanced different priorities, as this will demonstrate your ability to thrive in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and it helps us keep track of your application. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at First Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Support Coordinator role. Familiarise yourself with the key responsibilities, such as managing inquiries and providing satisfactory resolutions. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role requires strong phone-based customer service skills, prepare examples from your past experiences where you've successfully handled customer inquiries. Highlight your ability to multitask and maintain attention to detail, as these are crucial for the job.
✨Prepare for Common Questions
Anticipate common interview questions related to customer support, such as how you would handle a difficult customer or prioritise multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, hybrid working arrangements, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.