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- Tasks: Schedule smart interventions and manage delivery SLAs in a dynamic team.
- Company: Join a reputable company with a focus on innovation and teamwork.
- Benefits: Gain valuable experience, competitive pay, and potential for contract extension.
- Other info: Fast-paced environment with opportunities to build strong professional relationships.
- Why this job: Be part of a team that makes a real difference in service delivery.
- Qualifications: PC skills required; experience with SAP and customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
First Recruitment Services are delighted to be assisting our long-standing client who are seeking a Smart Interventions Scheduler. This is a temporary position for 1 year, with the view of extending. The role will be responsible for scheduling the delivery of smart interventions and administering delivery of SLAs.
The position:
- Working within a team of schedulers.
- Managing the end-to-end administrative process, ensuring work is programmed and updated accurately.
- Communicating with Customers, Suppliers, Craft Teams and Engineers.
- Utilising daily reports to ensure work is appropriately prioritised.
- Working with SAP, CRM, PM, MRS, PowerOn, Netplan and other IT Systems.
- Providing reports as and when required.
- Building strong relationships with teams across the business.
- Safe and effective scheduling of all direct and contractor field resources.
- Exceeding SLA targets.
Experience and Qualifications:
- Good level PC skills is essential, experience of SAP, PowerOn and Netmap is advantageous.
- Good customer facing skills with the ability to manage and resolve customer issues and queries.
- Ability to work in a pressured environment as part of a highly focused team.
- Ability to work cooperatively with team members.
Smart Interventions Scheduler in Kent employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Interventions Scheduler in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Smart Interventions Scheduler in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Smart Interventions Scheduler role. Highlight your experience with scheduling, customer communication, and any relevant IT systems like SAP or PowerOn. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to work under pressure and how you can build strong relationships with teams. Let us know what makes you tick!
Show Off Your Team Spirit: Since this role involves working within a team of schedulers, make sure to highlight your teamwork skills. Share examples of how you've collaborated with others in the past and how you can contribute to our focused team at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at First Recruitment Services
✨Know Your Tech
Familiarise yourself with the IT systems mentioned in the job description, like SAP and PowerOn. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves liaising with customers, suppliers, and teams, prepare examples of how you've effectively communicated in past roles. Highlight any situations where you resolved issues or built strong relationships.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks, especially under pressure. Share specific instances where you successfully scheduled or coordinated projects to meet deadlines.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling scheduling conflicts or customer complaints. Practising your responses will help you feel more confident during the interview.