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- Tasks: Be the first point of contact for customers and manage inquiries across various channels.
- Company: First Recruitment Services, a dynamic company based in Brighton.
- Benefits: Competitive salary, 25 days holiday, and extensive corporate perks with hybrid working.
- Other info: 12-month fixed term contract with great career development opportunities.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong phone-based customer service skills and multitasking abilities.
The predicted salary is between 25000 - 26000 £ per year.
First Recruitment Services is seeking a Customer Support Coordinator for a 12-month fixed term contract in Brighton. The role involves being the first point of contact for customers, managing inquiries through various channels while ensuring satisfactory resolutions.
Ideal candidates will possess:
- Strong phone-based customer service skills
- Attention to detail
- The ability to multitask
Benefits include:
- A competitive salary of £25,000 rising to £26,000
- 25 days holiday
- Extensive corporate perks, including hybrid working arrangements
Hybrid Customer Support Coordinator (12‑Month FTC) employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support Coordinator (12‑Month FTC)
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role and the organisation.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you'd handle difficult customers or tricky inquiries, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that Customer Support Coordinator role.
We think you need these skills to ace Hybrid Customer Support Coordinator (12‑Month FTC)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your phone-based customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your skills!
Attention to Detail is Key: When filling out your application, pay close attention to detail. Typos or missing information can make a big difference. We appreciate candidates who take the time to ensure everything is spot on!
Multitasking Matters: In your written application, mention any experiences where you successfully juggled multiple tasks. We’re looking for someone who can handle various inquiries at once, so let us know how you manage your time effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at First Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Support Coordinator role. Familiarise yourself with the key responsibilities, such as managing inquiries and providing satisfactory resolutions. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role requires strong phone-based customer service skills, prepare examples from your past experiences where you successfully handled customer inquiries. Highlight your ability to multitask and maintain attention to detail, as these are crucial for the job.
✨Prepare for Common Questions
Anticipate common interview questions related to customer support, such as how you would handle a difficult customer or manage multiple inquiries at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, hybrid working arrangements, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.