At a Glance
- Tasks: Be the go-to person for HR queries and support positive life changes.
- Company: Join a national charity with a mission to make a difference.
- Benefits: Competitive salary, remote work, generous holiday, and career development.
- Other info: Flexible office locations and a vibrant work culture await you.
- Why this job: Make an impact in HR while supporting a diverse team of over 8000 employees.
- Qualifications: HR advisory experience and strong knowledge of UK employment law required.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a People Services or HR Shared Services Advisor to join a national charity that supports people making positive life changes. Due to an existing project go live date you must be able to start this role on Monday 13th July 2026 at the latest. With over 8000 employees, this is a very busy human resources team and a new structure for the people/HR shared services team.
The role is handling volume advisory queries such as sickness, policies i.e. maternity, paternity, support and action plans etc. You will also be responsible for triaging and escalating the higher-level queries (gross misconduct, suspension etc) to the People Shared Service Specialists.
As HR/People Shared Services Advisor you will:
- Act as the first point of contact for HR and employment relations queries
- Provide advice on low-level ER cases including sickness, absence, maternity/paternity, policies and support plans
- Manage and respond to a high volume of HR queries with clear service levels
- Triage complex ER issues and escalate to People Shared Services Specialists
- Support on disciplinary, grievance, capability and absence cases
- Provide coaching and guidance to managers and employees
- Maintain accurate records on HR systems and shared service platforms
Skills & experience required:
- Experience is key and you’ll need to come from a background in HR advisory with volume enquiries (having worked in an organisation with at least 2000 employees)
- Strong knowledge of UK employment law and UK HR best practice is essential
- You must be able to interview quickly and will need to be available to start on Monday 13th July 2026 due to existing project deadlines and go live dates
Salary, hours and company benefits:
- £32,802 starting salary
- Full time, 9am to 5.30pm Monday to Friday
- A fully remote role with the exception of travelling to and working from an office a few times a month, with a choice between Brighton, London and Manchester
- 25 days holiday + bank holidays (rising to 30 days)
- Enhanced maternity, adoption and partner pay
- Enhanced sickness pay
- Life assurance scheme
- Pension (5% employee / 3% employer)
- Blue Light Card access
- Discount platform (gym, retail, cycle to work, wellbeing)
- Employee Assistance Programme + eye tests
- Ongoing career development
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
HR Advisor employer: First Recruitment Services
Join a national charity that is dedicated to making a positive impact in people's lives, where you will be part of a dynamic HR team supporting over 8000 employees. With a strong focus on employee well-being and development, we offer a fully remote role with flexible office locations in Brighton, London, or Manchester, alongside generous benefits such as enhanced leave policies, life assurance, and a commitment to ongoing career growth. Our inclusive work culture fosters collaboration and support, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
First Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at First Recruitment Services!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at First Recruitment Services.
We think you need these skills to ace HR Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at First Recruitment Services. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to First Recruitment Services and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at First Recruitment Services. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to First Recruitment Services's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at First Recruitment Services
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with First Recruitment Services.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at First Recruitment Services will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact First Recruitment Services and how you would contribute to adapting HR strategies.
