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- Tasks: Join our team as a Receptionist, delivering top-notch customer service and managing front desk operations.
- Company: Be part of a well-established guest and leisure venue in Haywards Heath with a stellar reputation.
- Benefits: Enjoy a competitive salary, share of gratuities, free parking, and employee discounts.
- Why this job: This role offers a chance to develop your skills in hospitality while working in a friendly environment.
- Qualifications: Previous hospitality experience is a plus, but enthusiasm and a willingness to learn are key!
- Other info: Must have own transport due to location; flexible shift patterns available.
The predicted salary is between 25400 - 28400 £ per year.
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Hotel Receptionist Full TimePermanent, Haywards Heath
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Client:
First Recruitment Services
Location:
Haywards Heath, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
16e9d538ea3d
Job Views:
9
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
- Position: Receptionist /Front of House
- Salary: £25,400 per year (£12.21 per hour) basic salary plus share of gratuities – can vary £250/£275 per month – additional £3,000 -£3,300 per year (not guaranteed). Plus excellent company benefits and employee discounts.
- Location: Haywards Heath, West Sussex
- Hours: Shift work patterns – earliest start 07:00, latest finish 23:00. 8 hour shifts 5 days over 7. Uniform provided
- Haywards Heath area – due to workplace location it is essential to have your own transport. Free parking provided on site.
We are delighted to be assisting our superb client (on a sole agency basis) as they seek to recruit a Receptionist / Front of House team member to join their friendly and experienced team.
Previous experience within the hospitality sector would be highly desirable. Any experience within the travel / leisure industry or face to face customer services / support, including retail will also be considered favourably.
My client is seeking an enthusiastic person to join their motivated team ensuring friendly and hospitable service is delivered effectively and efficiently, with the highest levels of customer service within reception.
Although ideally you will have experience within the hospitality / leisure industry, we understand that this may be your first job within this sector and if you can demonstrate the skill sets below and a commitment to attendance and willingness to learn, my client will commit to your training and development to get you up to speed to be a competent member of their team.
Key skills and experience required:
- A commitment to customer service and an ability to anticipate the clients needs in order to increase business and exceed expectations.
- Strong organisational and procedural skills are required to ensure information is processed correctly
- An aptitude for motivating others around you with a positive ‘can do’ attitude
- An ability to demonstrate high levels of attention to detail and accuracy
- Good command of English, written and spoken
Shift patterns for the role: – 8 hours per day
07:00 – 15:00
07:30 – 15:30
09:00 – 17:00
10:00 – 18:00
15:00 – 23:00
40 hours per week – 5 days over 7 Monday – Sunday.
This is a superb opportunity to join a highly established guest and leisure venue with an excellent reputation.
Due to workplace location you will need to a driver and have your own transport
This is an excellent opportunity to join a very successful and reputable business on a full time permanent basis
Please apply for immediate consideration and for more information. Short-listing will take place soon!!
Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
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Hotel Receptionist Full TimePermanent employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist Full TimePermanent
✨Tip Number 1
Familiarise yourself with the local area of Haywards Heath. Knowing the best routes, local attractions, and amenities can help you engage with guests more effectively and show your commitment to providing excellent customer service.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Role-playing common scenarios with friends or family can help you feel more confident when interacting with guests and handling their requests.
✨Tip Number 3
Demonstrate your enthusiasm for the role by researching the company and its values. Being able to discuss how your personal values align with theirs during an interview can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the hospitality industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to job openings, including the one at StudySmarter.
We think you need these skills to ace Hotel Receptionist Full TimePermanent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you demonstrated strong organisational skills and a commitment to customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as attention to detail and a positive attitude.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements. Focus on your ability to anticipate client needs, your organisational skills, and your command of English.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at First Recruitment Services
✨Show Your Customer Service Skills
As a Hotel Receptionist, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've handled customer inquiries or complaints in the past, even if it's from a different industry.
✨Demonstrate Organisational Skills
The role requires strong organisational skills. During the interview, highlight any experiences where you successfully managed multiple tasks or maintained attention to detail, as this will show your potential employer that you can handle the demands of the job.
✨Express Enthusiasm and Willingness to Learn
Since the company is open to training candidates new to the hospitality sector, express your enthusiasm for the role and your eagerness to learn. This attitude can set you apart from other candidates.
✨Prepare for Shift Work Questions
Given the shift patterns mentioned in the job description, be ready to discuss your availability and flexibility regarding working hours. Showing that you understand and are willing to adapt to these shifts will demonstrate your commitment to the role.
