Hotel Receptionist in Haywards Heath

Hotel Receptionist in Haywards Heath

Haywards Heath Full-Time 25400 - 28300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join our team as a Receptionist, delivering top-notch customer service and managing front desk operations.
  • Company: Be part of a well-established guest and leisure venue with an excellent reputation.
  • Benefits: Enjoy a competitive salary, gratuities, free parking, and fantastic employee discounts.
  • Other info: Must have own transport due to location; flexible shift patterns available.
  • Why this job: This role offers a chance to develop your skills in a friendly, motivated environment while making guests feel welcome.
  • Qualifications: Previous hospitality experience is a plus, but enthusiasm and a willingness to learn are key!

The predicted salary is between 25400 - 28300 £ per year.

Part Time Receptionist

Haywards Heath area - with free parking available on site - due to unique workplace location your own transport is essential.

Part Time permanent role - 24 hours per week. Working three days per week x 8 hours. Eight hour shifts vary between earliest start of 0700 and latest finish 2300. Working days are on a roster basis and could include some weekend working.

Salary £12.71 per hour, this is the equivalent of £15862 per year based upon 24 hours per week. A large range of benefits is available including a good pension scheme, long service awards, staff discounts and a share of tips and gratuities. Full training and uniform provided.

An exciting opportunity has arisen for a Part-Time Receptionist to join a prestigious local venue. This role offers the chance to work in a high-end hospitality environment, delivering exceptional customer experience. This role is ideal for candidates with customer service or hospitality experience, or those looking to move into a professional front-of-house role.

Duties will include:

  • Welcoming guests and delivering a professional, friendly first impression
  • Managing check-in and check-out process efficiently
  • Handling guest enquiries, bookings, and reservations
  • Processing guest information accurately and updating systems
  • Supporting the wider team to ensure smooth daily operations

Experience, competencies and knowledge required:

  • Driver with own vehicle due to workplace location.
  • Strong customer service skills with a positive and friendly manner
  • Excellent attention to detail and organisation skills
  • Great communication skills (spoken and written English)
  • Ability to work flexible shifts including some evenings and weekends

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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Hotel Receptionist in Haywards Heath employer: First Recruitment Services

First Recruitment Services offers a welcoming and supportive work environment in Haywards Heath, where you can thrive as a Part-Time Front Desk Host. With comprehensive training, free on-site parking, and a focus on professional development, we ensure our employees feel valued and empowered to grow within the hospitality sector. Join us to be part of a team that prioritises exceptional service and employee satisfaction.

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Contact Details:

First Recruitment Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Receptionist in Haywards Heath

Tip Number 1

Familiarise yourself with the local area, especially Haywards Heath. Knowing popular attractions and amenities can help you engage with guests and provide them with valuable information, showcasing your commitment to customer service.

Tip Number 2

Practice your communication skills, particularly in English. Since you'll be interacting with guests regularly, being articulate and friendly will make a great impression during any interviews or informal chats.

Tip Number 3

Demonstrate your enthusiasm for the hospitality industry by researching current trends and challenges. Showing that you're informed and passionate about the sector can set you apart from other candidates.

Tip Number 4

Be prepared to discuss your organisational skills and how you handle busy situations. Think of examples from previous experiences where you've successfully managed tasks under pressure, as this is crucial for a receptionist role.

We think you need these skills to ace Hotel Receptionist in Haywards Heath

Customer Service Excellence
Strong Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Positive Attitude
Teamwork and Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like attention to detail, organisational abilities, and a positive attitude, as these are key for the role.

Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work in hospitality and how your skills align with the company's values and customer service expectations.

Highlight Relevant Skills:In your application, clearly outline your commitment to customer service and any previous experience that demonstrates your ability to anticipate client needs. Use specific examples to illustrate your points.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at First Recruitment Services

Show Your Enthusiasm for Customer Service

Make sure to express your passion for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles or situations, even if they are from different sectors.

Demonstrate Organisational Skills

Prepare to discuss how you manage tasks and prioritise responsibilities. You might want to mention any tools or methods you use to stay organised, as this role requires strong organisational skills to process information accurately.

Highlight Attention to Detail

Since attention to detail is crucial in a receptionist role, be ready to provide specific examples of how you've ensured accuracy in your work. This could include anything from managing bookings to handling customer inquiries.

Be Ready for Shift Work Questions

As the position involves shift work, be prepared to discuss your availability and flexibility. Show that you understand the demands of the role and are willing to adapt to the required hours, including early starts and late finishes.