Candidate Specification: Credit Control / Sales Support
Essential Experience & Skills
- Strong experience using Sage 50 Professional (non negotiable)
- Proven background in accounts administration, including:
- Credit control
- Customer and supplier reconciliations
- Purchase ledger and sales ledger
- Handling foreign currency
- Managing petty cash and company card transactions
- Experience issuing monthly statements and managing 30 day and 60 day payment terms
- Confident managing SME customer accounts
- Strong working knowledge of Microsoft Office (Excel, Word, Outlook)
- Experience preparing information for external accountants (quarterly and year end)
- Previous involvement in office management or administrative coordination
- Experience supporting sales teams (UK and export)
- Ability to create and manage export documentation
- Experience dealing with customer enquiries and complaints professionally
Desirable Experience
- Experience working within a manufacturing or distribution environment
- Knowledge of import/export processes
- Familiarity with P11D preparation
- Experience liaising with recruitment agencies, utilities, insurers, or similar third parties
- Exposure to health & safety or fire training coordination
Core Competencies
Technical & Professional
- High level of accuracy and attention to detail
- Strong numeracy and financial awareness
- Ability to manage multiple tasks and deadlines
- Confident handling confidential and sensitive information
- Comfortable working with foreign currency and reconciliations
Communication & Interpersonal
- Professional, confident, and able to represent the company with gravitas
- Excellent telephone manner and customer facing skills
- Able to handle difficult conversations (credit control, complaints) calmly and professionally
- Strong relationship building skills with customers, suppliers, and colleagues
Organisation & Initiative
- Highly organised with strong time management skills
- Able to work independently and use initiative
- Comfortable in a role with varied responsibilities
- Flexible and willing to support other areas of the business when needed
Personal Attributes
- Professional, composed, and credible
- Reliable, committed, and loyal — someone who values long term stability
- Enjoys being part of a small, close knit team
- Comfortable in an environment that can be both busy and quiet
- Appreciates office banter and contributes positively to team culture
- Thrives in a varied, hands on role
- Enjoys a challenge and takes pride in doing things well
- Represents the company with maturity and strong personal conduct
Working Style & Culture Fit
- Works well in a busy SME environment
- Understands the importance of accuracy and professionalism
- Values a company with strong staff retention and long standing employees
- Appreciates being part of a market leading brand
- Motivated by responsibility, ownership, and variety
Contact Details:
First Recruitment Services Recruitment Team
