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- Tasks: Engage with customers, convert sales opportunities, and manage appointments in a fast-paced environment.
- Company: Join a dynamic team at Wild Recruitment Ltd, where your skills will shine.
- Benefits: Enjoy a competitive salary, hybrid working, 31 days holiday, and career progression.
- Other info: Fast-paced office with great opportunities for growth and a supportive team culture.
- Why this job: Make a real impact by helping customers while developing your sales skills.
- Qualifications: Previous sales or customer service experience is a plus; confidence on the phone is key.
The predicted salary is between 25000 - 29000 £ per year.
Salary: £25,000 – £29,000 basic plus bonus (OTE £30,000 – £36,000)
Location: Portslade, office based initially
Hours: 37.5 hours a week between 9am and 6pm Monday to Friday plus one Saturday per month. Bank Holidays are working days. Hybrid working after probation period.
Benefits: Free parking, 31 days holiday including Bank Holiday allowance, contributory pension scheme and other benefits.
We’re recruiting for a busy and varied customer sales & service role within a fast paced office environment. This position supports the team by scheduling appointments, following up enquiries and converting sales opportunities through excellent customer interaction. It’s an office-based role involving high call volumes alongside email, online chat and digital enquiries. This role suits someone personable, confident on the phone and comfortable managing multiple tasks throughout the day.
Customer Sales & Service Executive role involves:
- Converting inbound sales opportunities through strong customer service and negotiation
- Handling high volumes of incoming and outgoing calls (circa 60–100 per day)
- Responding to customer enquiries via phone, email and online chat
- Scheduling and managing customer appointments and installations
- Managing diary changes, cancellations and amendments
- Accurately updating systems and records
- Meeting service level agreements and individual targets
Skills & experience required:
- Previous sales or customer service experience is highly desirable
- Confidence speaking with customers over the phone throughout the day
- Ability to multitask within a busy office environment
- Strong communication skills, both verbal and written
- Call centre or contact centre experience would be beneficial
Salary, hours and company benefits:
- £25,000 – £29,000 basic salary plus monthly bonus scheme
- Monday to Friday between 9am – 6pm (37.5 hours per week), one Saturday per month on a rota basis (9am – 3pm) paid overtime or time in lieu
- Hybrid working after probation period
- 31 days holiday inclusive of Bank Holidays allowance
- Pension scheme
- Cycle to work scheme
- Free onsite parking
- Health focused benefits
- Career progression opportunities and salary reviews
Customer Sales Executive in England employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Executive in England
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales or customer service experience. Highlight specific examples where you’ve excelled in handling customer interactions or converting leads.
✨Tip Number 3
Be proactive during the interview! Ask insightful questions about the role and the team dynamics. This shows that you’re not just looking for any job, but that you’re keen on making a real impact.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Sales Executive in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous sales or customer service roles you've had, and don’t forget to showcase your ability to multitask and communicate effectively.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Sales Executive role. Mention your confidence on the phone and your knack for converting enquiries into sales – we love that!
Show Off Your Personality: We’re looking for someone personable and confident, so let your personality come through in your application. Whether it’s in your CV or cover letter, a touch of your unique style can make a big difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at First Recruitment Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Sales Executive inside out. Familiarise yourself with the job description and think about how your previous experience aligns with the responsibilities listed. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about scenarios where you've successfully handled customer inquiries or converted sales opportunities. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Show Off Your Communication Skills
Since this role involves high call volumes and various forms of communication, be prepared to demonstrate your verbal and written skills. During the interview, speak clearly and confidently, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you’re engaged and willing to communicate effectively.
✨Be Ready to Multitask
The job requires managing multiple tasks simultaneously, so be prepared to discuss how you handle busy environments. You might be asked to describe a time when you juggled several responsibilities. Share specific examples that highlight your ability to stay organised and focused under pressure.