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- Tasks: Make scripted calls to gather essential customer information for research.
- Company: Join a supportive team at First Recruitment Services.
- Benefits: Earn £12.21 per hour with flexible hours and great perks.
- Why this job: Develop your communication skills while contributing to meaningful projects.
- Qualifications: Confident communicator with strong attention to detail.
- Other info: Enjoy a relaxed office environment with opportunities for varied experiences.
The predicted salary is between 12 - 16 £ per hour.
Are you a confident communicator with a talent for accuracy and organisation? Join our busy and supportive team as a Temporary Customer Research Caller, playing a key role in gathering essential information for an important research project. This short‑term assignment is perfect for someone who enjoys structured work, follows scripts with ease, and takes pride in consistent, reliable documentation.
You will be working Monday to Friday, 5-6 hours per day, with flexible start times between 9:00am-10:00am. Typical shifts include 9:00-3:00, 9:30-3:30, or 10:00-4:00, giving you the flexibility to fit work around your day. You will earn £12.21 per hour.
While the role is temporary, it offers an excellent opportunity to develop your telephone skills, gain experience in a professional office environment, and contribute to meaningful data collection within a friendly and supportive team.
Role OverviewYou will be making scripted telephone calls as part of a structured customer research project. Each call follows a set scenario, and you'll rotate between four provided scripts throughout the day. Ensuring the consistency and accuracy of the information you record is essential, as reliable data is critical to the success of the project.
Key Responsibilities- Make approximately 9 calls per hour
- Follow set scripts while sounding natural, friendly, and confident
- Accurately gather and record information during each call
- Complete documentation with precision to ensure data accuracy and reliability
- Identify and note any inconsistencies between received information and existing records
- Maintain a high level of attention to detail across repetitive tasks
- Work consistently and methodically throughout the day
- Clear, polite, and engaging telephone manner
- Ability to stay enthusiastic and consistent when repeating scripts
- Strong attention to detail and accurate documentation skills
- Reliability and good timekeeping
- Comfortable in a relaxed, supportive office environment
- Happy working in a focused, repetitive role
Working for First Recruitment as a temporary worker is a great opportunity to experience a variety of workplaces across different industries while enjoying flexible working hours. You can also expect excellent benefits, including:
- 24/7 access to NHS‑approved GP telephone support and prescription services
- Access to the UK's largest employee discount platform
- Specialist medical assistance and support hotline
- Weekly pay
- Hundreds of gym discounts
- 24/7 access to mental health crisis support and counselling
Customer Research Callers in Eastbourne employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Research Callers in Eastbourne
✨Tip Number 1
Practice your telephone skills before the big day! Grab a friend or family member and run through some mock calls. This will help you feel more confident and sound natural when you're following those scripts.
✨Tip Number 2
Stay organised! Keep a notepad handy during your calls to jot down any important points or inconsistencies. This will help you maintain accuracy and show that you’re detail-oriented, which is key for this role.
✨Tip Number 3
Be enthusiastic! Even though you’ll be repeating scripts, try to inject some personality into your calls. A friendly tone can make all the difference in how the person on the other end responds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application lands right where it needs to be. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Customer Research Callers in Eastbourne
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your communication skills and enthusiasm for the role.
Follow the Script: Since the job involves following scripts, make sure to highlight any experience you have with structured tasks. Mention how you’ve successfully followed guidelines in previous roles to show us you can handle this aspect of the job.
Attention to Detail is Key: We’re looking for someone who can keep things accurate and organised. In your application, give examples of how you’ve maintained precision in your work before. This will help us see that you’re a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at First Recruitment Services
✨Know the Scripts Inside Out
Since you'll be following set scripts during your calls, make sure you familiarise yourself with them before the interview. Practise reading them aloud to sound natural and confident. This will show that you're prepared and can handle the structured nature of the role.
✨Demonstrate Your Attention to Detail
Highlight your ability to maintain accuracy in documentation during the interview. Bring examples from past experiences where you've successfully managed detailed tasks. This will reassure the interviewer that you can handle the precision required for this position.
✨Show Off Your Communication Skills
As a Customer Research Caller, a clear and engaging telephone manner is crucial. During the interview, practice speaking clearly and confidently. You might even want to simulate a call scenario to demonstrate how you would interact with customers.
✨Emphasise Your Reliability
Reliability is key for this role, so be sure to discuss your punctuality and commitment to work. Share any relevant experiences where you've consistently met deadlines or maintained a strong attendance record. This will help build trust with the interviewer.
