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- Tasks: Provide top-notch customer support and manage order processing efficiently.
- Company: Leading company in Burgess Hill with a focus on customer satisfaction.
- Benefits: Flexible hours, valuable experience, and a supportive work environment.
- Other info: 6-month fixed-term contract with potential for growth.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
A leading company in Burgess Hill is seeking a Customer Support Specialist for a 6-month fixed-term contract. In this office-based role, you will be responsible for providing customer support and processing orders, ensuring deliveries are on time while handling related administrative tasks.
Ideal candidates will have:
- Experience in customer service
- Strong communication skills
- Familiarity with ERP systems like SAP
Customer Support Specialist (6‑Month FTC) - Flexible Hours employer: First Recruitment Services
Contact Detail:
First Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist (6‑Month FTC) - Flexible Hours
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they operate can help us tailor our answers to show we're a perfect fit for their team.
✨Tip Number 2
Practice common customer support scenarios. We can role-play with friends or family to get comfortable with handling tricky situations, which will boost our confidence during the real deal.
✨Tip Number 3
Don’t forget to prepare questions for the interviewer! This shows our interest in the role and helps us figure out if the company is the right place for us.
✨Tip Number 4
Apply through our website for the best chance of landing that Customer Support Specialist role. It’s a direct line to the hiring team, and we want to make sure our application stands out!
We think you need these skills to ace Customer Support Specialist (6‑Month FTC) - Flexible Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Support Specialist role and how your skills can benefit us. Keep it friendly and professional.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at First Recruitment Services
✨Know Your Customer Support Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This shows that you understand the core of the role.
✨Familiarise Yourself with ERP Systems
Since familiarity with ERP systems like SAP is a plus, take some time to learn the basics if you're not already familiar. Mention any relevant experience you have with these systems during the interview to demonstrate your readiness for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of examples from your previous roles where you successfully managed customer queries or order processing challenges.
✨Show Off Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about the team dynamics or company culture to showcase your interest.