At a Glance
- Tasks: Support logistics and customer processes in a fast-paced environment.
- Company: Join a dynamic team focused on efficient operations.
- Benefits: Earn £12.71 per hour with a 35-hour work week, Monday to Friday.
- Other info: Perfect for those who thrive in a busy, collaborative setting.
- Why this job: Be the backbone of logistics and enhance customer satisfaction.
- Qualifications: PC literate with strong communication skills and a problem-solving attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Logistics & Customer Administration Coordinator
Our client is seeking a proactive, detail‑driven Logistics & Customer Administration Coordinator to support their busy operations team.
This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys keeping logistics and customer processes running smoothly.
- Monday to Friday, 9am to 4.30pm – 35 hour week
- £12.71 per hour
Key Responsibilities
- Daily logistics administration — completing core tasks accurately and on time to support the wider operations team.
- Customer service support — providing prompt, effective communication to the Customer Service team and ensuring all customer interactions are clear and accurate.
- Shipment tracking — monitoring shipments, updating tracking information, and ensuring customers receive timely updates.
- Supplier coordination — checking in with suppliers, resolving issues quickly, and escalating problems when necessary.
- Cross‑department communication — working closely with Transport and Despatch teams to keep operations aligned and efficient.
Skills & Experience
- PC literate, with confident working ability in Outlook, Word, and Metafour.
- Strong written and verbal communication skills.
- Ability to work within a team and manage multiple tasks with accuracy.
- A problem‑solver with a calm, professional approach.
- What We’re Looking For
Someone who thrives in a fast‑paced environment, communicates clearly, and enjoys keeping things organised.
If you’re reliable, customer‑focused, and ready to support a busy logistics operation, we’d love to hear from you.
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Contact Details:
First Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like First Recruitment Services and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at First Recruitment Services!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like First Recruitment Services keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Services
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to First Recruitment Services:This is your chance to really connect with the team at First Recruitment Services. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at First Recruitment Services
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with First Recruitment Services.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show First Recruitment Services that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at First Recruitment Services. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
