At a Glance
- Tasks: Welcome visitors and manage the reception area while supporting the team.
- Company: Join First Recruitment Services, a friendly and dynamic workplace.
- Benefits: Enjoy flexible hours, weekly pay, and access to discounts and support services.
- Other info: Gain valuable experience across various industries with great career growth potential.
- Why this job: Perfect for those who love meeting new people and thrive in a busy environment.
- Qualifications: Customer-facing experience and strong communication skills are a plus.
The predicted salary is between 12 - 13 £ per hour.
Pay: £12.71 per hour
Location: Burgess Hill
Hours: Ad-hoc shifts with weekend cover required
Overview
First Recruitment Services are looking for a friendly, proactive Receptionist to support a client with their busy front-of-house environment. This is a temporary, flexible role ideal for someone who enjoys meeting people, keeping things organised, and jumping in wherever needed.
Key Responsibilities
- Meet and greet visitors, clients, and staff in a warm, professional manner
- Manage the reception area, ensuring it remains tidy and welcoming
- Answer incoming calls and direct queries appropriately
- Prepare refreshments, including tea and coffee, for visitors and meetings
- Handle basic administrative tasks and email monitoring
- Support the wider team with ad-hoc duties as required
- Provide weekend cover when scheduled
Skills & Experience
- Previous reception or customer-facing experience is desirable
- Strong communication and interpersonal skills
- Confident, approachable, and able to work independently
- Good organisational skills and attention to detail
- Comfortable handling multiple tasks in a fast-paced environment
- Reliable and flexible with availability, including weekends
Why Join Us?
- 24/7 access to NHS approved GP telephone support and prescription services
- Access to the UK’s largest employees discount platform
- Specialist medical assistance and support hotline
- Weekly pay
- Hundreds of gym discounts
- 24/7 access to mental health crisis support and counselling
Due to the urgency of the role apply now for consideration.
Receptionist in Burgess Hill employer: First Recruitment Services
First Recruitment Services is an excellent employer for those seeking a dynamic and flexible work environment in Burgess Hill. With a strong focus on employee well-being, we offer 24/7 access to NHS-approved support services, generous discounts, and opportunities for personal growth, making it an ideal place for individuals who thrive in customer-facing roles and enjoy contributing to a welcoming atmosphere.
Contact Details:
First Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Burgess Hill
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like First Recruitment Services.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like First Recruitment Services. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist in Burgess Hill
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to First Recruitment Services.
How to prepare for a job interview at First Recruitment Services
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in First Recruitment Services's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services First Recruitment Services offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
