Are you looking to start or develop a career within software and IT support? Do you enjoy problem-solving and have a keen eye for detail? If so, this could be a fantastic opportunity to join a well-established Brighton-based business. We're looking for a motivated and enthusiastic individual to join a friendly and supportive team as a Testing and Software Support Technician. This position would suit a recent graduate with a Maths, Science or IT-related background, or someone looking to take their first step into a career within technology. You'll be joining a business where you'll have the opportunity to develop your technical skills, work closely with experienced developers and gain exposure to a variety of software testing and support responsibilities. As a Software Support Technician, your key responsibilities will include: * Testing software and working closely with developers to identify improvements * Investigating and troubleshooting customer issues * Replicating and escalating technical issues to the development team * Providing support to customers via telephone and email * Accurately logging customer interactions and technical queries * Assisting with ad hoc projects and business initiatives Requirements for the Software Support Technician: * Strong problem-solving and analytical skills * Enthusiastic, methodical and eager to learn * Excellent attention to detail * Strong Maths and Science GCSEs * Degree in IT, Science or a related subject would be advantageous * Good communication and organisational skills * Able to work independently and prioritise workload effectively Hours, Salary and Benefits for the Software Support Technician: * £26,000 - £28,000 (dependent on experience) * Monday to Friday 9am to 5:30pm * Based in Brighton * 20 days annual leave + bank holidays, increasing with service * Company pension If you're looking for a role where you can learn, develop and build a long-term career within a supportive team environment, we'd love to hear from you. Berry Recruitment Services Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy
Software Support Technician in Brighton employer: First Recruitment Services
Join a supportive and non-corporate organisation as an HR and Payroll Administrator in the Heathfield area, where you will enjoy a friendly work culture and ample parking for all staff. With a competitive salary and comprehensive benefits, this full-time role offers excellent opportunities for professional growth and development within a caring team that values your contributions.
Contact Details:
First Recruitment Services Recruitment Team
