At a Glance
- Tasks: Test software, troubleshoot issues, and support customers in a dynamic tech environment.
- Company: Established Brighton-based business with a friendly and supportive team.
- Benefits: Competitive salary, 20 days leave, pension, and opportunities for career growth.
- Other info: Perfect for recent graduates or those eager to enter the tech industry.
- Why this job: Kickstart your tech career while learning from experienced developers and solving real problems.
- Qualifications: Strong problem-solving skills, attention to detail, and a background in Maths, Science, or IT.
The predicted salary is between 29250 - 35750 £ per year.
Are you looking to start or develop a career within software and IT support?
Do you enjoy problem-solving and have a keen eye for detail?
If so, this could be a fantastic opportunity to join a well-established Brighton-based business.
We're looking for a motivated and enthusiastic individual to join a friendly and supportive team as a Testing and Software Support Technician.
This position would suit a recent graduate with a Maths, Science or IT-related background, or someone looking to take their first step into a career within technology.
You'll be joining a business where you'll have the opportunity to develop your technical skills, work closely with experienced developers and gain exposure to a variety of software testing and support responsibilities.
- As a Software Support Technician, your key responsibilities will include:
- Testing software and working closely with developers to identify improvements
- Investigating and troubleshooting customer issues
- Replicating and escalating technical issues to the development team
- Providing support to customers via telephone and email
- Accurately logging customer interactions and technical queries
- Assisting with ad hoc projects and business initiatives
Requirements for the Software Support Technician
- Strong problem-solving and analytical skills
- Enthusiastic, methodical and eager to learn
- Excellent attention to detail
- Strong Maths and Science GCSEs
- Degree in IT, Science or a related subject would be advantageous
- Good communication and organisational skills
- Able to work independently and prioritise workload effectively
Hours, Salary and Benefits for the Software Support Technician
- £26,000 - £28,000 (dependent on experience)
- Monday to Friday 9am to 5:30pm
- Based in Brighton
- 20 days annual leave + bank holidays, increasing with service
- Company pension
If you're looking for a role where you can learn, develop and build a long-term career within a supportive team environment, we'd love to hear from you.
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Software Support Technician in Brighton employer: First Recruitment Services Ltd.
Join a well-established business in East Grinstead as a Warehouse Operative, where you will benefit from a stable Monday to Friday working pattern and a supportive team environment. With excellent employee benefits including 24/7 access to NHS approved GP services, mental health support, and discounts on gyms, this role offers not just a job but a pathway to personal and professional growth within a reliable and friendly workplace.
Contact Details:
First Recruitment Services Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Software Support Technician in Brighton
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at First Recruitment Services Ltd. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to First Recruitment Services Ltd..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like First Recruitment Services Ltd..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like First Recruitment Services Ltd. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Support Technician in Brighton
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at First Recruitment Services Ltd..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at First Recruitment Services Ltd. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at First Recruitment Services Ltd.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If First Recruitment Services Ltd. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
