At a Glance
- Tasks: Manage calls, coordinate appointments, and keep service schedules on track.
- Company: Join a friendly team in a dynamic office environment.
- Benefits: Weekly pay, NHS support, gym discounts, and mental health resources.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Perfect for organised individuals who thrive in busy settings and love helping others.
- Qualifications: Strong communication skills, attention to detail, and Microsoft Office proficiency.
The predicted salary is between 15 - 15 £ per hour.
Hours: Monday to Friday 8.30am to 5pm
Start Date – Asap
Pay rate - £15 per hour
We’re looking for a proactive and organised Service Administrator to join our friendly team on a part-time basis. If you're someone who thrives in a busy office environment, has a knack for communication, and enjoys keeping things running smoothly, we’d love to hear from you!
Key Responsibilities:
- Answering and handling incoming telephone enquiries with professionalism and care
- Liaising with Local Authorities, Private Customers, Contractors, and Tenants to book engineers and coordinate appointments
- Monitoring service schedules, tracking completions, and maintaining Local Authority spreadsheets
- Sending out service appointment notifications
- Processing Council Passback Lists
- Preparing and providing Legal Packs for Local Authorities
About You:
- Excellent communication and customer service skills
- Strong organisational abilities and attention to detail
- Confident using Microsoft Office, particularly Excel
- Able to work independently and as part of a team
- Must Drive
Benefits once you begin temping with First Recruitment Services:
- 24/7 access to NHS approved GP telephone support and prescription services
- Access to the UK's largest employees discount platform
- Specialist medical assistance and support hotline
- Weekly pay
- Hundreds of gym discounts
- 24/7 access to mental health crisis support and counselling
Service Administrator in Haywards Heath employer: First Recruitment Services Careers
Join a dynamic and supportive team as a Multi-Skilled HVAC Engineer, where your expertise will be valued in a thriving business that prioritises employee development and customer satisfaction. With a strong focus on innovation and quality, we offer a collaborative work culture, competitive benefits, and opportunities for professional growth across diverse commercial sites. Experience the unique advantage of working in a company that not only invests in your skills but also fosters a positive environment for problem-solving and teamwork.
Contact Details:
First Recruitment Services Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in Haywards Heath
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like First Recruitment Services Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at First Recruitment Services Careers and let us see your personality shine through!
We think you need these skills to ace Service Administrator in Haywards Heath
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and First Recruitment Services Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about First Recruitment Services Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at First Recruitment Services Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress First Recruitment Services Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which First Recruitment Services Careers will surely appreciate.
