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- Tasks: Deliver exceptional customer service and assist with DIY shutter orders across multiple channels.
- Company: Dynamic recruitment agency based in Hove, focused on customer satisfaction.
- Benefits: Earn £13.05 per hour, enjoy flexible hours, and access attractive benefits.
- Why this job: Join a supportive team and turn your passion for customer service into a career.
- Qualifications: Must have excellent communication skills and a positive attitude.
- Other info: Temporary role with potential for permanent employment based on performance.
The predicted salary is between 27000 - 32000 £ per year.
A recruitment agency is seeking a Customer Service Executive in Hove. The role involves delivering exceptional customer service, assisting with DIY shutter orders, and supporting customers across multiple channels.
Candidates should have a passion for customer service, excellent communication skills, and a positive attitude.
This is a full-time temporary position with a pay rate of £13.05 per hour, with potential for permanent employment depending on performance. Flexible working hours and attractive benefits are offered.
E-commerce Customer Support Exec | Temp-to-Perm in Hove employer: First Recruitment Service
Contact Detail:
First Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Customer Support Exec | Temp-to-Perm in Hove
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role and the team.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to showcase your communication skills! Be clear and concise in your responses, and don’t hesitate to ask questions if you need clarification during the interview.
✨Tip Number 4
Finally, apply through our website for a smoother process. We’re here to support you every step of the way, so let’s get you that job!
We think you need these skills to ace E-commerce Customer Support Exec | Temp-to-Perm in Hove
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you went above and beyond to assist someone, as this will resonate with our commitment to exceptional service.
Highlight Your Communication Skills: Make sure to showcase your excellent communication skills in your written application. Use clear and concise language, and don’t hesitate to include examples of how you've effectively communicated with customers in the past.
Keep It Positive: A positive attitude is key! Infuse your application with a friendly tone and demonstrate how you approach challenges with optimism. This will help us see that you’re a great fit for our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at First Recruitment Service
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your problem-solving skills and ability to stay calm under pressure.
✨Familiarise Yourself with DIY Shutter Products
Since the role involves assisting with DIY shutter orders, it’s a good idea to do some research on these products. Understanding the basics will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Your Communication Skills
Excellent communication is key in this position. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to get comfortable with responding to various inquiries.
✨Show Your Positive Attitude
Employers love candidates who bring positivity to the team. During the interview, let your enthusiasm shine through. Share stories that highlight your passion for helping others and how you maintain a positive outlook, even in tough situations.