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For Companies At a Glance
- Tasks: Lead marketing operations, ensuring efficiency and timely delivery of strategies.
- Company: Join a top telecoms client with a dynamic team in Irlam.
- Benefits: Flexible working, competitive pay, and a 12-month contract.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Experience in marketing operations and strong organisational skills required.
- Other info: Opportunity to work with senior leadership and drive strategic decisions.
The predicted salary is between 36000 - 60000 £ per year.
Our top telecoms client is looking for a Marketing Manager - Operations to join their team in Irlam on a 12 month fixed-term contract. Our Client has a requirement for a Marketing Manager - Operations, who will be required to work on a contract basis in Irlam.
Role Purpose
You will lead the Marketing Operations function, ensuring the Marketing team operates efficiently, consistently and at scale, enabling delivery of the marketing strategy on time and within budget. As the Marketing Manager - Operations, you will provide senior operational oversight, owning ways of working, resource planning, agency management, tooling and reporting across the group. This role is critical to ensuring the Marketing function runs smoothly in a fast-paced, high-volume environment, balancing priorities across wholesale and retail, and creating a scalable operating model. You will work closely with internal teams, senior stakeholders and external agencies to drive performance, standardisation and return on investment.
Job Role Responsibilities
- Marketing Operating Framework: Own and evolve the group-wide marketing operating model, processes and ways of working. Ensure teams collaborate effectively and operate within a consistent, process-driven environment. Regularly review and optimise the operating framework in line with business priorities.
- Resource Planning and Prioritisation: Own the intake, planning and prioritisation process for all marketing activity. Plan and manage marketing workload and resource capacity across teams. Ensure delivery of agreed priorities while protecting wholesale commitments.
- Agency and Supplier Management: Own day-to-day relationships with creative, performance, digital and production agencies. Set briefing standards, KPIs, delivery expectations, and review cadence. Lead on marketing supplier management (alongside Procurement), optimising contracts, retainers and ROI. Ensure agencies are prioritised correctly across wholesale and retail brand(s) activity.
- Marketing Platforms: Act as the business owner for marketing technology selection, integration, governance and adoption. Lead standardisation of platforms across the group, including CRM, websites, reporting and PPC tech stack. Reduce duplication, inefficiency and cost caused by fragmented systems.
- Reporting and Performance: Establish consistent reporting across wholesale and retail. Produce and share marketing updates with the wider business to ensure visibility and engagement. Provide leadership teams with clear insight into performance, delivery and ROI. Track spend and performance to support informed decision-making.
- Insight and Intelligence: Own the delivery of group-wide customer, partner and market insight on behalf of the Group Marketing function. Consolidate insight from wholesale, retail, performance data, market analysis and external sources into clear, actionable outputs. Produce regular insight packs, dashboards and analysis to support strategic decision-making across wholesale and retail. Support the Group Head of Marketing & Communications with insight required for Executive, Board and investor-level discussions. Ensure insight is consistent, comparable and accessible across the business, enabling informed prioritisation and investment decisions.
- Communications: Own the operational delivery of group internal communications, managing internal communications planning, cadence and execution, including business updates, briefings and change communications. Coordinate inputs from wholesale, retail and corporate stakeholders into clear, consistent messaging. Ensure internal communications are timely, accurate and aligned to agreed group narratives. Support business activity such as organisational change and transformation programmes.
- Scalability: Design and maintain a marketing operating model that supports additional brands with minimal duplication. Ensure new brands can integrate seamlessly into existing platforms, agencies and processes.
Experience / Skills / Knowledge / Qualifications
- Experience operating within a complex, matrix organisation, working cross-functionally.
- Proven ability to design, implement and lead operational planning frameworks.
- Strong organisational skills, managing multiple priorities and stakeholders simultaneously.
- Confident relationship builder with a firm but fair approach.
- Strong understanding of marketing from strategy through to execution, including agency production models, planning and delivery.
- Experience producing insight and communications for senior leadership, including Executive-level audiences.
Desirable Skills
- Working in Telecoms: Previous experience working within telecoms, specifically with fibre-related products.
- Exceptional accuracy and attention to detail.
Benefits
- PAYE or Outside IR35
- Flexible working
- 12 month fixed-term contract
Company information
At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Marketing Manager - Operations looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Marketing Manager - Operations in Manchester employer: First Recruitment Group
Contact Detail:
First Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Manager - Operations in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in operational planning and agency management. Share specific examples of how you've improved processes or driven performance in previous roles.
✨Tip Number 3
Be proactive! If you see a job that catches your eye, don’t just wait for the application window to open. Reach out to the company directly through our website, express your interest, and ask if you can have an informal chat about the role. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by researching the company’s marketing strategies and recent campaigns. Be ready to discuss how you can contribute to their goals, especially in terms of scalability and resource planning. Tailor your responses to show you understand their needs!
We think you need these skills to ace Marketing Manager - Operations in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Marketing Manager - Operations. Highlight your experience in operational planning and resource management, as these are key for this position.
Craft a Compelling Cover Letter: Use your cover letter to showcase your understanding of the telecoms industry and how your skills can help streamline marketing operations. Be sure to mention any relevant experience with agency management and performance reporting.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage multiple priorities and drive performance. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at First Recruitment Group
✨Know Your Marketing Operations Inside Out
Before the interview, dive deep into the marketing operations framework. Understand how to optimise processes and ensure teams collaborate effectively. Be ready to discuss your experience in managing resource planning and prioritisation, as this will show you can handle the fast-paced environment.
✨Showcase Your Agency Management Skills
Prepare examples of how you've successfully managed relationships with creative and performance agencies. Highlight your ability to set clear KPIs and expectations, as well as how you've optimised contracts for better ROI. This will demonstrate your capability to lead supplier management effectively.
✨Be Data-Driven
Familiarise yourself with reporting metrics and performance tracking. Be prepared to discuss how you've used data to inform decision-making in previous roles. Showing that you can produce actionable insights from performance data will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Since internal communications are a key part of the role, practice articulating your thoughts clearly. Prepare to discuss how you've coordinated messaging across different stakeholders in the past. This will highlight your strong relationship-building skills and your ability to manage multiple priorities.
