Head of Client Development

1 day ago Be among the first 25 applicants Direct message the job poster from First Recruitment Group People and Culture Manager at First Recruitment Group Head of Client Development Are you a strategic leader in client development ready to shape the future of business growth? Or an experienced client services professional prepared to take the next big step? Join our growing organisation, delivering exceptional talent and consultancy solutions across sectors including Energy, Renewables, Utilities, Nuclear, Defence, and Infrastructure. Why Join Us? Performance-based bonus structure Flexible working environment Staff socials & recognition initiatives About the Role As our Head of Client Development, you will take ownership of client relationship strategies, spearhead growth within existing accounts, and lead a high-performing team to deliver exceptional value and retention. This is a leadership role with both strategic and operational influence. Responsibilities Client Relationship Strategy – Design and execute development strategies that deepen relationships, grow revenue, and maximise upsell/cross-sell opportunities. Account Growth – Oversee strategic account management and lead efforts to exceed growth targets across key portfolios. Client Retention & Satisfaction – Monitor satisfaction metrics, resolve issues proactively, and implement initiatives to drive loyalty. Team Leadership – Inspire and manage the client development team, setting clear KPIs, objectives, and adopting performance excellence. Collaboration – Work cross-functionally with Sales, Marketing, and Delivery to align business development efforts with broader goals. Market Insight – Stay ahead of industry trends and competitor activity to effectively position services. Reporting & Forecasting – Deliver regular reports and forecasts to leadership, highlighting risks, wins, and strategic insights. Qualifications Experience in client services, sales or business development, with a track record of revenue growth and client retention Proven track record in growing and retaining enterprise client relationships Strong leadership and people management capabilities Excellent communication, negotiation, and strategic planning skills Commercially minded with analytical thinking and data fluency Experience within Energy, Renewables, Utilities, Nuclear, Defence, or Infrastructure sectors Required Skills Experience in client services, sales or business development Strong leadership and people management capabilities Excellent communication and negotiation skills Preferred Skills Experience within Energy, Renewables, Utilities, Nuclear, Defence, or Infrastructure sectors Commercially minded with analytical thinking and data fluency Pay range and compensation package Competitive Salary + Bonus + Benefits Ready to lead the next phase of our client success story? Apply now – interviews are taking place soon! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries Oil and Gas and Engineering Services Referrals increase your chances of interviewing at First Recruitment Group by 2x Get notified about new Head of Client Management jobs in Warrington, England, United Kingdom . 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