Field Services Engineer

Field Services Engineer

Immingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers on-site, troubleshoot equipment, and conduct training sessions.
  • Company: Join a forward-thinking company focused on innovative water treatment solutions.
  • Benefits: Enjoy a permanent role with overtime pay and an electric or hybrid company car.
  • Why this job: Be part of a dynamic team making a real impact in water treatment and sustainability.
  • Qualifications: A qualification in Science or Engineering is preferred; mechanical experience is a plus.
  • Other info: Flexible on-call system and opportunities for professional development.

The predicted salary is between 36000 - 60000 £ per year.

Permanent position, 40 hours per week (overtime after 37.5 hours). Company electric or hybrid car.

DUTIES AND RESPONSIBILITIES

  • Acts as the local technical consultant and liaison with customer management and customer representatives at site.
  • Provides service and support at site.
  • Coordinates functions with Area Field Services Lead/Management/Senior FSRs.
  • Performs water analysis and/or collects samples for preparation, labelling and shipment to designated laboratory for analysis.
  • Completes and distributes on site report based on any work carried out at site.
  • Troubleshoots and repairs pumps, instruments and control panels.
  • Calibrates instrumentation (pH, Conductivity, flow, ORP).
  • Conducts preventative maintenance on water treatment plant (UF, RO, EDI, Pumps/motors), chemical feed pumps, controllers and instrumentation.
  • Maintains inventory of spare parts (lube oil, tubing, piping, etc.), and adequate supply of spare parts through ordering system.
  • Relays Customer feedback to Field Services, Commercial and/or Technical Department.
  • Recommends appropriate site procedural and/or policy changes that will help overall effectiveness.
  • Is flexible in role and joins on call system for site (1 week in 4) - solely for this site.
  • Remains on call-out duty if and when required as prescribed by the UKIN team call out schedules.
  • Conducts training of customer and other personnel to enable them to operate prescribed BOO/Mobile equipment safely and effectively when FSR is not on site.
  • Conducts training of company trainees in the various site technical functions encompassed by the position of Field Service Representative.

QUALIFICATIONS

EDUCATION

  • Qualification in a suitable Science, Engineering or technical discipline preferred or equivalent knowledge and experience.
  • Mechanical based experience from apprenticeships or site experience of maintenance.
  • Desirable: A Level or equivalent Chemistry desirable or equivalent knowledge and experience.

SKILLS & EXPERIENCE

  • Essential: Water treatment equipment operation/Maintenance, Mechanical maintenance experience, Full UK driving licence.
  • Desirable: Work in industrial environment, Use of safe systems of work (RAMS, permits).

Field Services Engineer employer: First Recruitment Group

As a Field Services Engineer with us, you will join a dynamic team that values innovation and collaboration, all while working in a supportive environment that prioritises employee growth and development. Our commitment to sustainability is reflected in our use of electric or hybrid vehicles, and we offer competitive benefits including overtime pay and opportunities for further training. Located in a vibrant area, our company fosters a culture of excellence and encourages employees to take ownership of their roles, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

First Recruitment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Services Engineer

✨Tip Number 1

Familiarise yourself with the specific water treatment technologies mentioned in the job description, such as UF, RO, and EDI systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the field of water treatment and maintenance. Attend industry events or join relevant online forums to connect with current Field Service Engineers who can provide insights and possibly refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare to discuss your hands-on experience with mechanical maintenance and troubleshooting during the interview. Be ready to share specific examples of how you've successfully resolved technical issues in previous roles.

✨Tip Number 4

Showcase your ability to train others by preparing examples of past experiences where you've conducted training or shared knowledge. This is a key aspect of the role, and demonstrating your capability in this area will set you apart from other candidates.

We think you need these skills to ace Field Services Engineer

Technical Consulting
Customer Liaison
Water Analysis
Sample Collection
Troubleshooting Skills
Pump Repair
Instrumentation Calibration
Preventative Maintenance
Inventory Management
Customer Feedback Relay
Policy Recommendation
On-Call Flexibility
Training and Development
Mechanical Maintenance
Full UK Driving Licence
Knowledge of Safe Systems of Work

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in water treatment equipment operation and mechanical maintenance. Use specific examples that demonstrate your skills and qualifications related to the Field Services Engineer role.

Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background in science or engineering, along with your mechanical maintenance experience, makes you a suitable candidate for this position.

Highlight Relevant Qualifications: If you have any qualifications in science or engineering, or experience from apprenticeships, be sure to mention these prominently. Also, include any relevant certifications or training related to water treatment or mechanical maintenance.

Showcase Soft Skills: In addition to technical skills, emphasise your ability to communicate effectively with customers and your flexibility in working on-call. Mention any experience you have in training others, as this is an important aspect of the role.

How to prepare for a job interview at First Recruitment Group

✨Show Your Technical Expertise

As a Field Services Engineer, you'll need to demonstrate your technical knowledge. Be prepared to discuss your experience with water treatment equipment and mechanical maintenance. Highlight specific examples where you've successfully troubleshot or repaired equipment.

✨Emphasise Communication Skills

This role involves liaising with customers and training personnel. Make sure to showcase your communication skills during the interview. Share instances where you've effectively communicated complex technical information to non-technical staff or clients.

✨Demonstrate Flexibility and Teamwork

The job requires flexibility and collaboration with various teams. Discuss your experience working in a team environment and how you've adapted to changing situations. Mention any on-call duties you've handled in previous roles.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you had to make quick decisions under pressure, especially related to maintenance or customer service. Practising these scenarios can help you articulate your thought process clearly.

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