Divisional Account Manager - South/East/West in England
Divisional Account Manager - South/East/West

Divisional Account Manager - South/East/West in England

England Full-Time 60000 - 80000 £ / year (est.) No home office possible
First Rate Exchange Services

At a Glance

  • Tasks: Drive revenue growth and enhance branch performance across the Post Office Travel Money network.
  • Company: Join a leading financial services provider with a focus on collaboration and innovation.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Opportunity to manage diverse regions and lead change within a supportive team.
  • Why this job: Be a key player in shaping the future of travel money services and making a real impact.
  • Qualifications: Business or Data related degree; MBA or relevant postgraduate qualification is a plus.

The predicted salary is between 60000 - 80000 £ per year.

The Divisional Manager is a senior manager role responsible for driving revenue growth, branch performance, and operator engagement across a defined division of the Post Office Travel Money branch network. This role acts as the primary commercial relationship owner between First Rate Exchange Services and Post Office operators within the division. The Divisional Manager champions a partner-first mindset, ensuring that branch operators are supported, engaged, and equipped to deliver the travel money proposition effectively. They act as the voice of the branch network to internal stakeholders, identifying growth opportunities, escalating performance issues, and leading divisional change with clarity and commercial rigour.

We are looking for the right candidates to manage our remaining three regions: South, East, West.

Responsibilities
  • Support the delivery and optimisation of the P&L for Retail Cash (On Demand Buy, Sell and Pre Order).
  • Manage delivery plans to ensure targets and KPIs are met or exceeded.
  • Represent the company within Post Office teams, establishing and maintaining collaborative relationships.
  • Contribute to the formulation of the company's retail sales strategy and policy.
  • Deliver the commercial aims of the business whilst balancing the needs of our customers and partners.
  • Collaborate with other senior management to ensure overall metrics, marketing and pricing activity are supported and delivered.
  • Work cross-functionally within the company to communicate with all stakeholders in customers' success.
  • Manage all reporting about the health of customers' accounts.
Qualifications

Business or Data related Degree or equivalent, MBA or relevant postgraduate business qualification would be a bonus.

Divisional Account Manager - South/East/West in England employer: First Rate Exchange Services

At First Rate Exchange Services, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a Divisional Account Manager, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact within the Post Office Travel Money branch network across the South, East, and West regions. Our commitment to employee growth and a partner-first mindset ensures that you will be equipped to thrive in your role while contributing to our shared success.
First Rate Exchange Services

Contact Detail:

First Rate Exchange Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Divisional Account Manager - South/East/West in England

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you articulate why you're the perfect fit for the Divisional Account Manager role and show that you’re genuinely interested in contributing to their success.

✨Tip Number 3

Practice your pitch! Be ready to explain your experience and how it relates to driving revenue growth and managing relationships. Use specific examples that highlight your achievements and how you can bring value to the Post Office Travel Money branch network.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application – we can’t wait to see what you bring to the table!

We think you need these skills to ace Divisional Account Manager - South/East/West in England

Revenue Growth Management
Branch Performance Management
Operator Engagement
Commercial Relationship Management
Partner-First Mindset
Performance Issue Escalation
Divisional Change Leadership
P&L Optimisation
Target and KPI Management
Collaborative Relationship Building
Retail Sales Strategy Formulation
Cross-Functional Communication
Customer Account Reporting
Business or Data Related Degree
MBA or Relevant Postgraduate Qualification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Divisional Account Manager role. Highlight your experience in driving revenue growth and managing relationships, as these are key aspects of the job. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our partner-first mindset. Don’t forget to mention specific examples of how you've supported teams in the past.

Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you exceed KPIs or drive significant growth in a previous role? We love numbers that tell a story, so make sure to include them!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at First Rate Exchange Services

✨Know Your Numbers

As a Divisional Account Manager, you'll need to demonstrate your understanding of P&L and KPIs. Brush up on relevant financial metrics and be ready to discuss how you've driven revenue growth in previous roles. This shows you’re not just about relationships but also about results.

✨Showcase Your Partner-First Mindset

This role is all about collaboration and support. Prepare examples of how you've successfully engaged with partners or stakeholders in the past. Highlight your ability to listen, understand their needs, and provide solutions that benefit both parties.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and commercial acumen. Think of scenarios where you've had to identify growth opportunities or tackle performance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Understand the Company’s Strategy

Familiarise yourself with the company’s retail sales strategy and how it aligns with the Post Office Travel Money branch network. Being able to discuss how you can contribute to this strategy will show that you're proactive and aligned with their goals.

Divisional Account Manager - South/East/West in England
First Rate Exchange Services
Location: England

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