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- Tasks: Drive revenue growth and enhance branch performance across the Post Office Travel Money network.
- Company: Join a leading financial services provider with a focus on collaboration and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Exciting opportunity to lead and influence across multiple regions.
- Why this job: Be a key player in shaping the future of travel money services and making a real impact.
- Qualifications: Business or Data related degree; MBA is a plus.
The predicted salary is between 60000 - 80000 £ per year.
The Divisional Manager is a senior manager role responsible for driving revenue growth, branch performance, and operator engagement across a defined division of the Post Office Travel Money branch network. This role acts as the primary commercial relationship owner between First Rate Exchange Services and Post Office operators within the division. The Divisional Manager champions a partner-first mindset, ensuring that branch operators are supported, engaged, and equipped to deliver the travel money proposition effectively. They act as the voice of the branch network to internal stakeholders, identifying growth opportunities, escalating performance issues, and leading divisional change with clarity and commercial rigour.
We are looking for the right candidates to manage our remaining three regions:
- South
- East
- West
Responsibilities
- Support the delivery and optimisation of the P&L for Retail Cash (On Demand Buy, Sell and Pre Order)
- Manage delivery plans to ensure targets and KPIs are met or exceeded
- Represent the company within Post Office teams, establishing and maintaining collaborative relationships
- Contribute to the formulation of the company's retail sales strategy and policy
- Deliver the commercial aims of the business whilst balancing the needs of our customers and partners
- Collaborate with other senior management to ensure overall metrics, marketing and pricing activity are supported and delivered
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Manage all reporting about the health of customers' accounts
Qualifications
- Business or Data related Degree or equivalent, MBA or relevant postgraduate business qualification would be a bonus
Divisional Account Manager - South/East/West employer: First Rate Exchange Services
Contact Detail:
First Rate Exchange Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Account Manager - South/East/West
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Divisional Account Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their travel money proposition and think about how you can contribute to their goals. We want you to show them you’re not just a fit for the role, but also for the team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with driving revenue growth and managing relationships. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making an impact in the Post Office Travel Money branch network.
We think you need these skills to ace Divisional Account Manager - South/East/West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Divisional Account Manager role. Highlight your experience in driving revenue growth and managing relationships, as these are key aspects of the job. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our partner-first mindset. Don’t forget to mention specific examples of how you've supported teams in the past.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you exceed KPIs or drive significant growth? We love numbers that tell a story, so make sure to include them in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at First Rate Exchange Services
✨Know Your Numbers
As a Divisional Account Manager, you'll need to demonstrate your understanding of P&L and KPIs. Brush up on relevant financial metrics and be ready to discuss how you've driven revenue growth in previous roles. This shows you’re not just about relationships but also about results.
✨Showcase Your Relationship Skills
This role is all about collaboration and maintaining strong partnerships. Prepare examples of how you've successfully built and nurtured relationships with stakeholders. Highlight your partner-first mindset and how it has led to successful outcomes in your past experiences.
✨Be Ready for Change Management
The job involves leading divisional change, so be prepared to discuss your experience with change management. Think of specific instances where you've identified growth opportunities or tackled performance issues, and explain your approach to driving change effectively.
✨Cross-Functional Collaboration
Since the role requires working across various functions, come equipped with examples of how you've collaborated with different teams. Discuss how you’ve communicated customer needs to internal stakeholders and ensured that everyone is aligned towards common goals.