Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive revenue growth and support branch performance in a dynamic environment.
- Company: Join a leading company in the travel money sector with a partner-first mindset.
- Benefits: Competitive salary, career development opportunities, and a collaborative work culture.
- Other info: Opportunity to work cross-functionally and lead divisional change.
- Why this job: Make a real impact by optimising branch operations and enhancing customer success.
- Qualifications: Business or data-related degree; MBA is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Divisional Manager is a senior manager role responsible for driving revenue growth, branch performance, and operator engagement across a defined division of the Post Office Travel Money branch network. This role acts as the primary commercial relationship owner between First Rate Exchange Services and Post Office operators within the division. The Divisional Manager champions a partner-first mindset, ensuring that branch operators are supported, engaged, and equipped to deliver the travel money proposition effectively. They act as the voice of the branch network to internal stakeholders, identifying growth opportunities, escalating performance issues, and leading divisional change with clarity and commercial rigour.
Responsibilities
- Support the delivery and optimisation of the P&L for Retail Cash (On Demand Buy, Sell and Pre Order)
- Manage delivery plans to ensure targets and KPIs are met or exceeded
- Represent the company within Post office teams, establishing and maintaining collaborative relationships
- Contribute to the formulation of the company's retail sales strategy and policy
- Deliver the commercial aims of the business whilst balancing the needs of our customers and partners
- Collaborate with other senior management to ensure overall metrics, marketing and pricing activity are supported and delivered
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Manage all reporting about the health of customers' accounts
Qualifications
- Business or Data related Degree or equivalent, MBA or relevant postgraduate business qualification would be a bonus
Account Management Support Executive employer: First Rate Exchange Services
Contact Detail:
First Rate Exchange Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Support Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills can help them achieve their goals. We want you to shine, so practice common interview questions and have some great examples ready to show off your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows that you’re genuinely interested. We believe in making a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace Account Management Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Management Support Executive. Highlight your experience in managing relationships and driving performance, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how you can contribute to our partner-first mindset. Be sure to mention specific examples from your past experiences.
Showcase Your Analytical Skills: Since the role involves managing P&L and reporting on account health, make sure to highlight any relevant analytical skills or experiences. We love seeing how you can turn data into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at First Rate Exchange Services
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to account management. Brush up on how P&L works and be ready to discuss how you’ve contributed to revenue growth in past roles.
✨Showcase Your Relationship Skills
This role is all about collaboration and maintaining relationships. Prepare examples of how you've successfully built partnerships in previous positions, especially in a commercial context.
✨Understand the Business Landscape
Research First Rate Exchange Services and the Post Office Travel Money branch network. Be prepared to discuss their market position and any recent news that could impact their operations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage performance issues. Think of specific scenarios where you identified growth opportunities or led change effectively.