Specialist Passenger Solutions (SPS) requires a Customer Service Advisor to join the on-site team in Ipswich, with travel to Sizewell area. You will act as the primary contact for travel and parking queries, delivering inductions, and guiding workers on transport eligibility and park-and-ride options.
The role focuses on customer service, communications, and issue resolution within SPS standards. Salary £27,000, 39 hours per week across a 4-week rotation (4:00–19:00, 5 days).
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Transport & Customer Experience Advisor in Ipswich employer: First Rail
FirstGroup plc is an exceptional employer, offering a supportive and inclusive work environment at our Dumbarton Depot. With a focus on employee growth, we provide comprehensive training and development opportunities for our General Service Operators, ensuring you can advance your career while enjoying competitive pay and a range of benefits. Join our dedicated team and contribute to enhancing mobility across communities in the UK, all while working in a dynamic and rewarding atmosphere.
