Salesforce Business Analyst

Salesforce Business Analyst

First Point Group

Location: Magor (Newport, South Wales) or Remote from UK.

Working arrangement: hybrid/remote

FPG are recruiting for a Salesforce Business Analyst with experience in Digital initiatives/transformation/acceleration to join our customer on an initial 3 month contract.

Job Description:

The candidate will be responsible for completing business analysis on a sub-set of projects, ensuring sufficient investigation, complete requirements documentation & understanding and effective stakeholder engagement. They will be working as part of the systems development team alongside the project manager, admins & developers. This role will involve engaging with both internal departments & external customers.

SFIA Skills

• Business situation analysis
• Feasibility assessment
• Requirements definition & management
• User acceptance testing

SFIA General Attributes

• Autonomy
• Collaboration
• Communication
• Decision-making
• Planning
• Security, privacy, and ethics

Product Specific Skills

• Salesforce Platform
• Service Cloud
• Sales Cloud
• Field Service
• Experience Cloud
• Salesforce REST API

Desired Qualifications

• Salesforce Associate & / or Salesforce Administrator
• Salesforce Business Analyst & / or Business Analysis (BCS / IIBA / Similar)