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- Tasks: Deliver business analysis for Salesforce projects and engage with stakeholders.
- Company: Join an international telecoms company working with top tech giants.
- Benefits: Remote work, competitive pay, and a chance to work on exciting projects.
- Other info: Immediate start available; must reside in the UK with valid work rights.
- Why this job: Make a real impact in a tech-driven environment with great career prospects.
- Qualifications: 5-10 years experience, Salesforce certification, and strong stakeholder engagement skills.
The predicted salary is between 50000 - 60000 £ per year.
First Point Group is recruiting for a Salesforce Business Analyst with 5 to 10 years of experience in Business Analyst roles. The successful candidate must be Salesforce Associate / Administrator Certified at a minimum and ideally have worked with some of the following Salesforce products - Service Cloud, Sales Cloud, Field Service, Experience Cloud, REST API etc. Our client is an international telecoms company and technology-driven organisation that have projects with some of the world's Tech Giants. Predominantly remote working, this is a rolling inside IR35 contract and fantastic opportunity for someone that is immediately available and looking to get back into work as soon as possible. You will have a proven business analysis capability across system-led projects, and excellent stakeholder engagement skills. PLEASE NOTE – sponsorship cannot be provided. Candidates must live in the UK with valid rights to work.
Role Overview
The Business Analyst will be responsible for delivering business analysis activities across a defined sub-set of projects, with a strong focus on Salesforce-based solutions. The role ensures that business needs are thoroughly investigated, requirements are clearly defined and documented, and stakeholders are effectively engaged throughout the project lifecycle. Working as part of the systems development team, the Business Analyst will collaborate closely with Project Managers, Salesforce Administrators, and Developers, while engaging with both internal departments and external customers to deliver high-quality, scalable solutions.
Key Responsibilities
- Conduct detailed business situation analysis to understand current and future state requirements
- Perform feasibility assessments to evaluate solution options and impacts
- Lead requirements definition and management, ensuring clear, complete, and traceable documentation
- Facilitate workshops, interviews, and stakeholder sessions to gather and validate requirements
- Support and coordinate User Acceptance Testing (UAT) to ensure solutions meet business needs
- Act as a key liaison between business stakeholders and technical delivery teams
- Ensure solutions align with organisational standards, security, privacy, and ethical requirements
Desired Qualifications
- Salesforce Associate and/or Salesforce Administrator certification
- Salesforce Business Analyst certification and/or Business Analysis qualification (BCS – British Computer Society / IIBA – International Institute of Business Analysis / similar)
Business Analyst - Salesforce in Newport employer: First Point Group
Contact Detail:
First Point Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Salesforce in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Salesforce. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your Salesforce skills. Join relevant groups and engage in discussions to get noticed by potential employers.
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to business analysis and Salesforce. Mock interviews with friends or using online platforms can help you feel more confident when the real deal comes along.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Business Analyst - Salesforce in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role, highlighting your Salesforce experience and relevant certifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your background aligns with our needs. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Stakeholder Engagement Skills: Since stakeholder engagement is key in this role, make sure to highlight any relevant experiences where you've successfully collaborated with different teams or clients. We want to know how you can bridge the gap between business needs and technical solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at First Point Group
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially the products mentioned in the job description like Service Cloud and Sales Cloud. Be ready to discuss how you've used these tools in past projects and how they can benefit the role you're applying for.
✨Showcase Your Business Analysis Skills
Prepare examples that highlight your business analysis capabilities. Think about specific projects where you conducted detailed analyses or facilitated workshops. Being able to articulate your process and outcomes will impress the interviewers.
✨Engage with Stakeholders
Since stakeholder engagement is key in this role, come prepared with examples of how you've successfully collaborated with different teams. Discuss how you’ve managed expectations and communicated effectively to ensure everyone is on the same page.
✨Understand the Company Culture
Research First Point Group and their client’s culture, especially since they work with tech giants. Tailor your responses to show how you align with their values and how you can contribute to their projects, particularly in a remote working environment.