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- Tasks: Analyse business needs and deliver Salesforce-based solutions for exciting projects.
- Company: Join a leading international telecoms company working with top tech giants.
- Benefits: Remote work, competitive pay, and opportunities for professional growth.
- Other info: Immediate start available; UK residents only.
- Why this job: Make an impact in a dynamic environment while collaborating with talented teams.
- Qualifications: 5-10 years of experience and Salesforce certification required.
The predicted salary is between 50000 - 60000 £ per year.
First Point Group is recruiting for a Salesforce Business Analyst with 5 to 10 years of experience in Business Analyst roles. The successful candidate must be Salesforce Associate / Administrator Certified at a minimum and ideally have worked with some of the following Salesforce products - Service Cloud, Sales Cloud, Field Service, Experience Cloud, REST API etc.
Our client is an international telecoms company and technology-driven organisation that have projects with some of the world's Tech Giants. Predominantly remote working, this is a rolling inside IR35 contract and fantastic opportunity for someone that is immediately available and looking to get back into work as soon as possible.
You will have a proven business analysis capability across system-led projects, and excellent stakeholder engagement skills. PLEASE NOTE – sponsorship cannot be provided. Candidates must live in the UK with valid rights to work.
Role Overview
The Business Analyst will be responsible for delivering business analysis activities across a defined sub-set of projects, with a strong focus on Salesforce-based solutions. The role ensures that business needs are thoroughly investigated, requirements are clearly defined and documented, and stakeholders are effectively engaged throughout the project lifecycle.
Working as part of the systems development team, the Business Analyst will collaborate closely with Project Managers, Salesforce Administrators, and Developers, while engaging with both internal departments and external customers to deliver high-quality, scalable solutions.
Key Responsibilities
- Conduct detailed business situation analysis to understand current and future state requirements
- Perform feasibility assessments to evaluate solution options and impacts
- Lead requirements definition and management, ensuring clear, complete, and traceable documentation
- Facilitate workshops, interviews, and stakeholder sessions to gather and validate requirements
- Support and coordinate User Acceptance Testing (UAT) to ensure solutions meet business needs
- Act as a key liaison between business stakeholders and technical delivery teams
- Ensure solutions align with organisational standards, security, privacy, and ethical requirements
Desired Qualifications
- Salesforce Associate and/or Salesforce Administrator certification
- Salesforce Business Analyst certification and/or Business Analysis qualification (BCS – British Computer Society / IIBA – International Institute of Business Analysis / similar)
Locations
Business Analyst - Salesforce in Newport, Wales employer: First Point Group
Contact Detail:
First Point Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Salesforce in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Salesforce. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your Salesforce projects and business analysis capabilities. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to Salesforce and business analysis. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Business Analyst - Salesforce in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role, highlighting your Salesforce experience and relevant certifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the position, so let your personality come through while keeping it professional.
Showcase Your Stakeholder Engagement Skills: Since stakeholder engagement is key in this role, make sure to highlight any relevant experiences in your application. We want to know how you've successfully collaborated with others in past projects, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at First Point Group
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially the products mentioned in the job description like Service Cloud and Sales Cloud. Be ready to discuss how you've used these tools in past projects and how they can benefit the role you're applying for.
✨Show Off Your Stakeholder Skills
Since stakeholder engagement is key for this role, prepare examples of how you've successfully collaborated with different teams. Think about specific situations where you facilitated workshops or gathered requirements, and be ready to share those stories.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating how you would approach a business analysis task, from conducting a situation analysis to leading UAT. This will show your analytical thinking and practical application of your skills.
✨Get Familiar with the Company
Research First Point Group and their client’s projects with tech giants. Understanding their business model and recent developments will help you tailor your answers and demonstrate your genuine interest in the role and the company.