At a Glance
- Tasks: Lead and scale our global pop-up retail business across multiple countries.
- Company: Dynamic fashion brand focused on innovative retail experiences.
- Benefits: Competitive salary, travel opportunities, and a chance to shape retail strategies.
- Other info: Join a passionate team dedicated to exceptional customer experiences and global growth.
- Why this job: Make a real impact in a fast-paced environment while growing your leadership skills.
- Qualifications: 5+ years in retail operations and strong leadership experience required.
The predicted salary is between 80000 - 100000 £ per year.
About the Role
We are looking for an entrepreneurial and hands-on
Global Pop-up Retail Director to lead and scale our offline retail business across the UK, Germany, France and Australia.
This role will own the overall strategy, operations and performance of our global pop-up retail program, driving sales growth, operational excellence, cost efficiency and exceptional customer experiences.
Key Responsibilities
- Lead the overall performance of the company's pop-up retail business across Europe and Australia.
- Drive sales growth, optimize costs, and improve operational efficiency.
- Lead, coach and develop regional Event Managers and Event Specialists.
- Build, standardize and continuously improve retail SOPs and operating processes.
- Manage budgets, vendors and cross-functional collaboration to ensure successful pop-up execution.
- Monitor sales and operational performance, using data to drive continuous improvement.
- Deliver exceptional customer experiences that strengthen the Azazie brand.
- Support new market expansion and provide strategic recommendations for global retail growth.
Qualifications
- 5+ years of experience in retail operations, multi-store management or offline business operations.
- Experience in women’s/men's fashion, bridal, premium retail or customer experience-driven businesses is highly preferred.
- Proven experience leading regional teams and managing multiple retail locations or large‑scale offline operations.
- Strong commercial mindset with the ability to balance growth, operations and cost management.
- Excellent leadership, project management and problem‑solving skills.
- Fluent in English and Mandarin Chinese.
- Willing to travel internationally.
- Must have the legal right to work in the UK.
What We're Looking For
- An owner mindset with a passion for delivering results.
- Hands‑on, proactive and comfortable in a fast‑paced, high‑growth environment.
- Willing to go the extra mile and take ownership beyond defined responsibilities.
- Passionate about building teams, improving operations and growing a global retail business.
- #J-18808-Ljbffr
Director Event Marketing employer: First Point Group
First Point Group is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of West Sussex. With a strong emphasis on employee growth, you will have the opportunity to mentor junior engineers while leading impactful projects that drive technological advancement. The company values work-life balance and provides competitive benefits, making it a rewarding place for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Director Event Marketing
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like First Point Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like First Point Group!
We think you need these skills to ace Director Event Marketing
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at First Point Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at First Point Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show First Point Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at First Point Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
