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- Tasks: Assist customers with account applications and maintain relationships while ensuring compliance.
- Company: Join People First, a recruitment agency dedicated to diversity and inclusion in the workplace.
- Benefits: Enjoy a supportive work environment and opportunities for professional growth.
- Why this job: Perfect for Mandarin speakers looking to kickstart their career in finance with a dynamic team.
- Qualifications: Fluent in Mandarin and English, with customer service experience in financial services.
- Other info: Office-based role in Glasgow; ideal for those ready to make an impact.
The predicted salary is between 28800 - 43200 £ per year.
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:
Your New Job Title: Mandarin Speaking Banking Junior Assistant
The Skills You\’ll Need:Fluent in Mandarin and English. Customer Services experience within the Financial Services.
Your New Salary:Depending on experience
Location:Glasgow – Office based
Perm
Start:ASAP
Working hours:35 hours
To be successful in this role our client has said it is essential that candidates:
- are fluent in Mandarin Chinese
- have good Customer Service working experience
- are happy to work in the office which is based in Glasgow
If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.
Mandarin Speaking Banking Junior Assistant –What You\’ll be Doing:
- Process new account applications, closure of accounts and change of customer information
- Handle enquiries from customers
- Maintain customer relationships and cross-sell relevant products and services
- Assist with the on-going Customer Due Diligence (CDD) review
- Deal with cash and non-cash transactions
- Produce daily overdraft reports
- Ensure that all activities meet the Bank’s internal policies and procedures as well as other regulatory requirements at all times
Mandarin Speaking Banking Junior Assistant –The Skills You\’ll Need to Succeed:
- Degree educated in Finance, Economics or Accounting
- Experience within the Financial Services industry and proven track record in similar business stream
- Relevant professional qualification
- Good knowledge of Retail Banking procedures
- Customer service experience
- Good MS Excel skills
- Team player
- Excellent English and Mandarin communication skills
Please follow us on Linkedin:https://www.linkedin.com/company/people-first-team-china
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
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Mandarin speaking Job - Banking Junior Assistant -London - ww employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin speaking Job - Banking Junior Assistant -London - ww
✨Tip Number 1
Make sure to brush up on your customer service skills, as this role heavily relies on providing excellent support to clients. Consider role-playing common customer scenarios with a friend to enhance your communication and problem-solving abilities.
✨Tip Number 2
Familiarise yourself with the latest trends in the financial services industry, especially those relevant to retail banking. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the sector.
✨Tip Number 3
Network with professionals in the banking sector, particularly those who speak Mandarin. Attend industry events or join online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 4
Prepare for the interview by practising your Mandarin and English language skills. You might be asked to switch between languages, so being comfortable in both will give you an edge over other candidates.
We think you need these skills to ace Mandarin speaking Job - Banking Junior Assistant -London - ww
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in Mandarin and English, as well as your customer service experience within the financial services sector. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the Banking Junior Assistant role. Emphasise your relevant qualifications, such as your degree in Finance, Economics, or Accounting, and your experience in retail banking.
Highlight Relevant Skills: In your application, clearly outline your MS Excel skills and any relevant professional qualifications. Mention your ability to maintain customer relationships and handle enquiries effectively.
Follow Application Instructions: Ensure you send your CV as a Word document as specified in the job description. Double-check that you meet all eligibility requirements to work in the UK before submitting your application.
How to prepare for a job interview at First People Recruitment
✨Brush Up on Your Mandarin and English
Since fluency in both Mandarin and English is essential for this role, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences in customer service or finance.
✨Know Your Financial Services Basics
Familiarise yourself with key concepts in financial services, especially those related to retail banking. Be ready to discuss your understanding of account management, customer due diligence, and relevant regulations, as these will likely come up in the interview.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles that highlight your customer service skills. Think about specific situations where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your ability to maintain strong customer relationships.
✨Demonstrate Teamwork and Communication Skills
As a Banking Junior Assistant, you'll need to work well within a team. Be prepared to discuss how you've collaborated with others in previous jobs and how you communicate effectively, especially in a bilingual environment. This will show that you're a good fit for their team-oriented culture.
